Central Serviced Apartments

It was terrible as it was all faults advertised

Absolutely terrible place. Service and staff are also unhelpful and rude

El apartamento, con una pequeña placa eléctrica, no es adecuado para estancias en invierno. Hace mucho frío y especialmente por la noche. Por otro lado, es una incoherencia que disponga de una cocina completa y en cambio no haya ni mesa ni sillas. No debería publicitarse como apartamento completo.

Had everything we needed. The sofa bed turned out to be a chair bed which wasn’t a problem but the chair had seen better days. Apart from the chair-bed that was the only furniture in the living area, so only one person had a seat to chill out. Others had to sit on the floor. Not a bad place just could have done with maybe an actual sofa. Also, as women who were away for a long weekend the only mirror available was a small one in the bathroom, could have done with at least one full length one. There was plenty of wall space for this. Overall, it had what we needed - apart from furniture.

The apartment was completely uninhabitable; bins overflowing, unwashed pots and pans, dirty sheets and linen strewn over the floor, carpets and rugs filthy

Q

We had booked an apartment as advertised in the centre of Cheltenham for one night on Saturday 25th. On arrival to collect the keys, We were told that the apartment was not actually in the town centre, as clearly advertised, but about 1.5 miles away. We then had to get a taxi to the apartment which was situated on a housing estate on the outskirts of Cheltenham. On entering the apartment we found that the kettle and TV did not work and the fridge was warm and could not be switched on either. We also found broken cupboards, a dirty toilet bowl and something unsavoury I’m one of the kitchen cupboards. This was all highly unsatisfactory and absolutely not what or where it was advertised to be. We returned the keys, having incurred more taxi fees, and found alternative accommodation.