Spark By Hilton San Antonio Northwest near Six Flags

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This had to be the worst stay we have experienced. I booked because the ratings were an 8 star, so I wasn’t expecting anything extravagant, but at least clean. The first room they put us in my daughter & I went to lay down the whole bedding was wet. Not damp but wet. So I called front desk to see if they can get a dry set. Lady said they had no more bedding & she would see if they had another open room. I was already grossed out by the walls how dirty they were, but it was last min stay. She never called back so I called, and she moved us rooms. That room was worse as soon as we walked my husband, kids, and myself felt like we were choking on how much cologne was in the room. Idk if the ppl just left but it was so strong. We tried not to complain but then as we went to the rr I noticed what looked like blood on the floor where the toilet was, and then a poop mark on the toilet. The walls FILTY! After trying not to bug, my son got a headache from the smell. So my husband went to the front desk, she moved us again. At this point all we wanted was some sleep as it was late. This room felt more promising definitely not the best but walls weren’t AS disgusting. Shortly after laying down the AC unit started to screech extremely loud, so we tried to turn it off. However the room became hot and muggy and had an awful smell. The AC kept knocking and screeching to the point where we were just over it. We went to the front and checked out. Plus they refused to refund anything.

Room with toilet lid loose, explained to the hotel crew, nobody did nothing. One of the towel hooks were loose, explained to the hotel guys, nothing happened

The “clean” towels in our room has yellow

The room was clean and a/c worked very well. The only bad things is that the hallways are hot except for the 1st floor hallway.

We moved our son into college and stayed here overnight. We had nice big rooms and it was very quiet even being right off the freeway.

I didn't like the breakfast.

The hotel room was available as a last minute option, for that we were grateful. The common areas were unkept and dirty. The breakfast was free, but not worth having unless you had no other means.

Everything

I like that Whataburger is located within a walking distance across the street from the hotel.