Sheraton Charlotte Airport

Indoor pool

No microwave

room and bathroom very good - bar restaurant very good for airport hotel location great - shuttle great

The front entrance was nice.

Called before to make sure the pool was heated they said it was so that was the main reason we booked there. Once we go there the water was freezing both days we were there.

We stayed here overnight when flying out of town, then again after returning. Our drive from home to the airport and back is 2 hours each way, so staying here makes the trip less brutal, especially when catching an early flight. Plus, you can buy a package at the hotel that includes 4 days of parking, which makes it cheaper than parking at CLT long-term parking, even if you have to buy extra days. The whole hotel was clean and very nicely decorated. We felt safe the whole time we were here. We ate at the restaurant downstairs once for dinner, and it was nice (a separate review for that later). The front desk staff was very helpful and friendly. My only complaint was that on the return stay, the climate control system in the room kept blowing cool air, regardless of what I tried with the thermostat. It didn't bother us while we slept, but it was uncomfortable in the morning when we were getting ready to leave. I didn't want to call someone about it because we just wanted to get some sleep and leave early in the morning. I told the front desk about it on the way out, and they said they would have someone look at it. This hotel has kind of become part of our travel routine because of the comfort and convenience when flying in and out of CLT. We recommend it.

Back in this hotel on the way home via Charlotte. This is now my go to place at CLT. Speedy shuttle, friendly people, food not bad. The room has a comfortable chair.

La piscina aunque estaba cerrada.

El aire acondicionado de mi habitación 715 estaba fallando y no enfriaba.

Right off the highway & gorgeous on the inside