DoubleTree by Hilton Hotel Burlington Vermont

Perfectly located off the highway but only a short drive into the city. Welcoming and friendly service. Clean and updated room. Beautiful atmosphere. Perfectly priced. No loud noise inside or outside. Excellent amenities.

Good location

Facilities a bit worn.

The hotel has just been renovated. Rooms are good but the rest of the hotel was dirty. The public bathrooms needed cleaning . The carpets in the atrium and hallways needed to be vacuum. The areas by the pool - floor was wet and the elevator nearby was also wet - made for slippery conditions. This happened all day long and every day of our stay. The parking lot has dips and big pot holes every where and needs repair. We ate at the bar one night and the bar top was dirty (had to clean it ourselves) and with only 1 bartender working on a Saturday night - we had to wait for service. Our service was mediocre. They ran out of cookies Friday night - I waited 2 hours for cookies and they did not show up. After waiting 2 hours, I asked the front desk and they said that the kitchen was way, way behind and that they will come out "later". How could a doubletree hotel run out of cookies and not repleish - after all they advertise that they have warm cookies!! This hotel is unable to provide you with a bill that matches up to the dates of your stay. As the front desk explained it to me - they bill 24 hours behind because the audit does the billing at midnight which of course is the next day. Never hear of this before. This is not the typical double tree hotel that I am use to staying especially paying the high price for the room. This hotel needs help.

The pillows were dreamy!

Nice hotel in expensive hotel market.

Expense.

The inside decor was beautiful and the staff was exemplary.

Pool room was too hot.