Zade House Jaipur

Overall below average

The room was good but the check in and check out process was horrible. For check in the woman couldn’t find my reservation (in her email inbox ??) and almost didn’t let me check in because she didn’t know what Hotels.com was. Upon check out (at 6am), the front door of the hotel was locked!! Such a huge safety issue. Nobody was at the front desk, so I pounded on the door for over 10 minutes until a security guard finally came to open it. So dangerous that all the building exit doors were locked - what if there was a fire??? I checked all the other exits and they couldn’t be opened.

We selected the hotel due to its near proximity to the airport. We got there early and we were allowed to access our room early which was great. The room was nice and fresh smelling, shower small but sufficient. Walls were grimy they should ensure that fingerprints and splashes are wiped up. Toilet leaked onto the floor. We told the receptionist about the leak he said he would send someone up but he didn’t. Cockroach in bathroom this morning made us not want to shower so we didn’t. In addition, the street noise is the loudest we have had to encounter while travelling through India this past few weeks, we were hardly able to get any sleep.

There wasn't much of a welcome from staff who did not smile or speak much English. I was given a room which smelled strongly of urine and requested to be moved, which they accomodated. The second room looked out onto an outdoor garbage heap and the bathroom floor was covered in slime. I was only there until my late night flight and the bed was comfortable for a nap but I would not feel comfortable to stay longer.

We booked this hotel for a couple of nights based on the reviews we saw. We ended up leaving after one night. The place was dirty, the walls grimey and the restaurant food was terrible. The hotel is out of the way and it is not the nicest area to walk around in. Staff have poor english. This hotel doesnot cater well to tourists. Most of the guests appeared to be from within the country.

Very good hotel to stay. Room was clean. Good service in all aspect including hot water & food availability. Staff was excellent in extending service and professional. Wifi was good till the time it was working. Service provided had issue so was not able to work for a day. Suggestion to Mgt to get secondary net service provider as backup so customer should not get impacted for connectivity issue. Rest all was excellent. Highly recommended to stay if you are looking for nearby Jaipur airport.

Room was well furnished and large enough for a couples stay. Room is not conjested with things and everything was neatly arranged. Good amenities like cupboard, hangers, table, fan, AC and almost every needed things were avaialable. Staff were helpful and friendly, with prompt response.

Descent property neat and clean. The door latches don't work.

It was an average stay. If you look at the prices the accommodation offered is very basic. If you can book in advance, you may get the good 4 star property in this price in Jaipur.Rooms were basic, with very less luggage place. Location is in the city but approach road is through a village. One of the apartment is converted into dinning area where breakfast is served. Again do no expect much over there, one heavy meal like paratha or puri and one light meal like poha or upma is served. Again value of money is not there as if you book in a hotel, you will get the elaborate buffet in this price. Overall service was good however, property includes the residents as well in the same property and some promotional groups so security can be an issue especially staff can ask you to share the apartment which is very uncomfortable. No lockers or even no wardrobes in the room so be careful about your expensive belongings. Overall an average/mixed experience!

Room Cleanliness **** Food - Poha, Tea ,Coffee,Upma *** Food - Parathas * Room service- slow. No Bisleri bottles kept in Rooms. RO water given complimentary after repeated reminders which was still hard water. Very limited breakfast items variety. Only after persistent follow up bread butter was added in our breakfast options. No buffet options which may be due to very limited space in cafeteria. But they can use rooftop restaurant space in mornings for buffet breakfast. Exclusive bath fittings used but they rarely work smoothly. Small but important suggestions: fit some latches in rooms and bathrooms, tower bolts on door tops are not reachable by all people.. Very bad experience overall. No manager available to deal with the issues of customers. Wouldnt recommend a stay here..