Comfort Inn Ellsworth - Bar Harbor

Quietness cleanliness

Did not like the separate sink area from bathroom toilet and shower. Not a super big deal though.

Friendly helpful staff

Didn't get one

It could have been better if we actually got to stay there. When tring to check in, the young lady at the desk could not find my reservation, she looked under my name and last four numbers of my card. She offered a room with a discount because there was a tournament going on and a lot of kids so it could be noisy. My husband decided to try The Hampton instead. We stayed at the Hampton costing more but we had a really nice, clean room and we're not bothered by any of the younger families staying there. ONE WEEK LATER...I get a call from Comfort Inn, asking if we were showing up for our reservation, we were back home in Scarborough where we live. She tells me that I am being charged for my stay, one week after the fact because I didn't cancel a reservation that they couldn't find and I reserved through a third party so they were not responsible! So no, I did not enjoy my stay. The only reason we were staying in Elsworth was to bring my 79 year old mother-in-law that just lost her partner of 30 years to cancer and she wanted to visit her 81 year old sister before she loses her as well. She doesn't drive so we were dropping her off for a week and picking her up after her visit. It ended up being an expensive good deed.

The staff was fantastic. Everyone I interacted with was pleasant and delightful.

Toilet didn’t really flush - front desk said plumbing was undersized and is getting replaced.