Hyatt Regency - Greenville

Location

The bathrooms need fresh caulking and shower walls needs a good scrubbing down. Down blankets needs to be replaced, you literally can see through them

Awful hotel. There was no AC, room did not get below 74 degrees. The outlets didn’t work, my wife couldn’t dry her hair which was my problem and the hotel staff was zero help. The sheets were nasty, stains on carpet, and took them all day and 5+ calls to drop off more towels

Rooms are old but most importantly, beastly hot. Temp controlled. The hallways are extremely cool but once you hit your room, the Sahara desert appears. Nights were just impossible. This is the South with high humidity and heat. Shower spits at you…..no pressure whatsoever and bonus was the holes in my sheets, which did not even fit the bed. Front desk staff were clueless about basic questions. Bar was great! You will need it if you stay there.

Hotel is run down. Halls have foul smell. Room bathrooms smell like bleach. Sheets feel like sandpaper. Hotel bar closes at 10:30 PM on Friday night and has only a single bartender. Our experience was so bad, we skipped our 2nd night and booked another hotel.

Great place to relax with exceptional front desk courtesy and professionalism. I did not know what to expect, but after staying there for two nights, I am pleased.

Vallet staff were great.

The wall in room 736 was literally peeling away from the wall. The AC never got very cold. The bathroom was just okay. I felt like for the price, the room could have been nicer. I feel like a hotel room should be nicer than my house and it wasn’t.

The hotel was representative of the Hyatt brand. The room was pleasant, yet the bathroom needed updating IMO. I would have preferred an open shower without a tub. The open lobby and atrium was impressive and the carpeted areas being quite plush. Coffee service in the morning was phenomenal yet at the same time somewhat pricey. It was nice to have daily housekeeping and the property was spotlessly maintained. I had a great stay in Greenville and will absolutely return to this property.

Location

Told front desk air conditioner wasn’t working she said it was hot outside. We went to eat lunch it was few degrees hotter. I found another staff member and she immediately moved us to another room.