Hyatt Regency - Greenville

The beds were very comfortable and the hotel is walking distance to bon secours arena

Great location - excellent staff - all was terrific!

Room was gross, old and dated. It was nothing like the images on website. What was called a suite was anything but that. Didn't even have a functioning bathroom door, no bathroom fan, no makeup mirror. Room was equivalent to enlisted barracks in a worn out military town. Totally unacceptable.

Mid. Ordered food and it was dog-food grade turkey on toasted bread - gross and overpriced. The bathroom was broken - the foot rest feel out of the shower wall when I tried to use it. Breakfast is the same every morning. Location is great but don’t expect anything special.

This was a non smoking Panoramic Suite with paint peeling in the bathroom, a tiny bathroom and burn holes in the furniture and carpet.

Hyatt Regency Hotels are very good hotels, and this one was no exception. But what went beyond was the staff. I arrived very late, 1am. And there were two issues during the Check-in: the king room I booked was not available and the prices were different. They immediately checked with the management, they gave me an apartment suite instead my original room, and they immediately credited my credit card for the amount difference, without questioning if this was Hyatt's or Booking.com's issue. Very responsive and looking for customer best satisfaction. The staff at breakfast was also very king. Another point: easy and cheap Parking available, just next to the Hotel.

Although the location was great, the rooms stand in need of renovation. The wallpaper in our room needs to be replaced. I was surprised they didn't offer complimentary coffee for their guests. I paid for a suite, but the rooms were small, no separation at all. Made it difficult to conduct business with close distractions.

Great location, very nice and well kept. All staff very kind

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Stay here for a Conference I attended. Never let them book you in room 365, it is next to the gym and you can hear everything and everyone while they are working out.