Sonesta ES Suites Burlington

The location was good for the event we were attending

The staff was not particularly friendly. We were sent to a room which had not been cleaned. We returned to the desk and were given another room. As we were in a hurry to get to our event we dropped our bags a left. Upon returning later we became more aware of the conditions in the room. The kitchen floor was sticky , glasses had to be washed before use , there was one coffee cup only and the bathroom sink had men’s shavings in it. Bed appeared clean so we stayed and left early the next day We were extremely disappointed and upset especially because the cost was $245a night

The fact that it was pet friendly.

Nothing the property was great.

Location. Front Desl staff and breakfast staff.

I prefer to avoid public comment.

No tv, facilities deeply worn down all for over $300+ nightly

It is good for people particularly students who want to cook and share the room with buddies. Has a nice full kitchen. 2 queen beds . 2 tv’s .( I didn’t even switch it on) . Nice couch and living area. Almost like an apartment as it is an air bnb. It is so close to colleges like UVM.

The bathroom is horrible. I think they forgot to clean the tub. It got so much hair in it. Not just in the drain but all over the tub. And please don’t be stingy to change the curtains. No guest Like to take shower in a moldy/ dirty shower curtain, particularly when it doesn’t even stay in place and you need to keep adjusting it to keep it in place while it touches your body. Gross! Breakfast is ok. Not lot of healthy choices. No fruits. No laundry.

They had run out of king size studio suites and we got upgraded to a much larger area. It was extremely spacious with 2 queen beds in one bedroom, a king bed in a loft and a pull out couch in the living room. It had a decent sized kitchen and 2 bathrooms. Breakfast was provided. There is a small pool.

We arrived around 8:30pm. When we got to our room it was clear that housekeeping had not touched it...there were dirty towels on the floor and all beds had been slept in with no change of sheets. The trash had not been taken out, counter had not been cleaned and there were stains on the carpet. While I waited at the desk to at least get a clean set of sheets and towels, another person was in line because their AC was not working. The desk person told me the maintenance guy left early and housekeeping was MIA. He was essentially trying to do everything. This place has potential but needs the staff to maintain it. Also know the property is not handicapped accessible. There are multiple stairs and curbs needed to get into each room.

The room itself was good for most part full functioning kitchen which is convenient for a long stay, breakfast set up looked good I was running late so just grabbed coffee.

The pull out sofa bed looked like it hadn't been changed from last guest, sheets had spots and crumbs, even candy wrappers! It was late so just took a sheet of the bed to make do, also no blankets or pillows in room for sofa bed, pictures are crumbs, spots and candy wrappers