Sturbridge Host Hotel And Conference Center

Place needs to be updated. Room was big and dreary. A/C ran all night and the water spout for the tub was pulled away from the wall an inch. Lots of carpet everywhere. Beautiful grounds and conveniently located for the area though. For the price I'll most likely not return if other Hotels are available.

This hotel has amazing potential but is very run down at the moment. The pictures online are very deceiving. We checked into the Executive suite and were shocked at the conditions. There was black mold along the base of the bathtub, the ceiling paint was chipping and falling on our bed, the curtains were broken and falling, the list goes on. We went to the front desk with our concerns. The staff member Wendy was extremely helpful in trying to rectify the situation. She reassigned us to three different rooms until we settled on the least disgusting of the four we looked at. I realize that this hotel is under new management and is slowly being upgraded but it is not worth the amount we were charged for it. I would like to see compensation from them or from Hotels.com for the recommendation to stay here.

Had stayed there many times over the years and it was always perfect. However this time it was seriously disappointing! All restaurants in the hotel and on the grounds were now closed. Bar was open. Parking lots and entry road in deplorable condition. Potholes everywhere! Previously immaculate gardens in densely weeded condition. The hallways in the wing we were assigned had scraped off paint on the walls, stained rugs and smelled of mildew and what appeared to be "pot". When hotel told about the "pot" smell they just shrugged their shoulders and acted like it wasn't the 1st time they've heard it. Had to ask for additional towels as they only gave you 1 towel of each size for a 2 day stay per person. Did not use draws as they had a strong mildew odor. Didn't use the pool. On the plus side, room inside was clean and bed was very comfortable. Desk staff was pleasent put appeared apologetic. We were told hotel was being purchased and will be slowly upgraded. Lake view was still lovely even though the piers were damaged and unusable . Have great hope this property will someday be restored to its former glory.

Great Hotel, they are renovating.

This property feels like one of the last standing resorts from its glory days. While it could definitely use some extra upkeep, it wasn’t a bad place to stay at all. The charm and unique location made it feel more like an experience than just a stay. Staff was limited, especially with dining hours, but there were plenty of great food options nearby to make up for it.

It was a hotel with a private cabin vibe. Loved it ❤️

The staff is polite and caring. In short: I’d advise the hotel’s management or ownership to put this poor hotel out of its misery. Its glory days decades past.

The most unappealing setting imaginable. My room looked over the back of a building that seemed to be an operations area, unkept lawn. The whole place was weird.

It is close to everything yet at the end of a dead end road so very quiet. Beautiful surroundings with over 300 yds of lakefront.

Nothing

The manager was super nice. I had to leave early because I didn’t feel well and he credited me the second night. The hotel could use and overhaul. It’s old and kind of decrepit.