Marriott Providence Downtown

Great staff

Older amenities, room was not fully clean

Very close to everywhere I needed to be for the time i was out in Providence

My water faucet turned when i turned on the sink in room 369..

The restaurant is amazing

I had blood on my towel in one room and the other room they took our dirty towels and clothes and only gave us towels back.

No complimentary breakfast

For a rather expensive hotel, I found our room to be less than upscale. The bathroom did not have a vent so it was very hot and steamy to do makeup or hair. No outlets near the hall mirrors and no mirror over the desk where there were outlets made other options for makeup or hair non-existent. The bedding was too restrictive and I had to pretty much pull the comforter and sheets completely out of the duvet cover to be comfortable. The in room temperature was too warm and the heating unit did not allow adjusting. Parking was an additional cost which I find insulting after paying so much for our room. I don't think I would choose this hotel again.

I would’ve enjoyed the stay if i was able to get thr room i had originally purchased.

First thing that was extremely unacceptable during my stay was when i had my son was playing at the pool part of the ceiling fell off & almost fell right on top of my childs head. If my son was one inch away from where he was he wouldve been knocked out into the pool by that. On top of that I was given a smaller room then i purchased & when asked to change rooms it was still uncomfortable & not the room I chose. Im not sure if that happens often but i spent a good amount of money on a room that I never received when all I wanted was my moneys worth. I also have never been to a hotel that you I am not able to access the wifi password even after purchasing a room. I was extremely disappointed with the stay I had.

From the moment I arrived, the Providence Marriott delivered an experience that truly stood out. The level of hospitality was exceptional — every team member, from the front desk to housekeeping and maintenance, made me feel genuinely welcomed and cared for. Dining was a highlight of the stay. The food was excellent, and the service felt like a five-star restaurant experience; attentive, polished, and always delivered with a smile. Kudos to the chef and kitchen team for getting it so right. What impressed me most were the thoughtful details: a modern, comfortable room with plenty of outlets, perfect water pressure, and a room temperature that was spot-on upon arrival. It’s clear this hotel pays attention to guest comfort at every level. With convenient all-day dining, a great fitness center, and an inviting pool, this stay exceeded expectations in every way. I left impressed and already looking forward to returning.

Great staff, nice amenities considering its age/use.

Tough to get to the property….weird location and insufficient and expensive parking.

Friendly and helpful staff making you feel at home. Rooms are well equipped and facilities well looked after.