Anaheim Marriott

Great hotel was great amenities. The hotel was beautiful and about a 15-20 minute walk to the parks. The pool was nice and it’s in a good location overall. Our rooms has balconies with a nice view. Will definitely be coming here again when coming to Disneyland.

Room was dirty, put a light up to the comforter at night and you’ll see. It’s kind of gross.

Great stay at Marriott Anaheim conference center. I was in town for business with Red Bull, and the property suits all your needs wether for business or pleasure. Friendly and knowledgeable staff. Shout out to David V. and the entire F&B crew for going above and beyond to accommodate us.

Issues: - First room given was NOT cleaned. it was completely undone and we had to walk all the way back to the front desk for a new room with a toddler and all of our luggage in hand (no bell hop service). This is already around 11pm at night and we were coming from the Oasis Tower (far end of the property). - Issues with mobile ordering for room service. Tried multiple attempts and eventually had to place an order via phone to ensure we were able to get some food before services ended at midnight. - New room had a shelf in the shower that was not useable (needs to be re-glued). At this point, it is past midnight and we were just too tired to call down, repack, and move all of our things. We are Marriott Bonvoy hotel members, and this is the first time we've had a less than stellar/perfect experience. It was very surprising to be honest.

AMAZING STAY! Great staff!

Great experience

Our family enjoyed our stay and liked that we could walk to Disneyland.

The employees made sure I was happy

Ac unit noise

We had a bad experience we coud not sleep.The neighbors next door woke us up at 1:00 am and would not let us sleep. We called twice to have someone come take care of the problem and had to go downstairs to resolve issue.

I will start with the few positives: We stayed on floor 18 so had access to the concierge lounge. Very convenient for breakfast, nice and quiet, and the staff were always very friendly and attentive. The bed was also very comfortable and the room was clean. However there were many negatives during our stay: The lobby area is noisy when busy and with one of our party being partially deaf, he was struggling during the wait for check in. The check in process was not great – we were meant to receive an email telling us when the room was ready but received nothing and waited unnecessarily in the loud lobby. We saw two different check in agents, who tried to take our card details twice. We weren’t informed of the pool opening times or asked if we were parking a car. There are 6 lifts labelled A-F, and a keypad on the wall of the lobby. We had to enter the floor we wanted into the keypad and it would select a lift for us. If there are a couple of parties its okay but when we arrived it was chaotically busy. People were pressing the keypad for lifts but then not actually getting into their designated lift, so it would visit every floor on the way up to your own. The room we had overlooked Anaheim, but when going out onto the balcony it was very noisy due to the AC units being on the roof below us. There was also limited storage space in the room – it would be fine for a weekend but not 7 nights for 2 people. The self-parking is poorly signposted due to an overgrown bush at the entrance, and it is a long walk back and forth from the parking garage to the lobby with luggage and groceries. They had a bell service but we dreaded to think how much they would want to charge. When we asked at the front desk how to pay for car parking for 1 night we were told they would assign the charge to the room. However, upon receiving the invoice we had been charged for 7 nights. We attempted to query the parking charge during check out but the staff did not listen and just wanted to send us a copy of the invoice. It was eventually resolved. We complained to customer service about the parking and check in experience via email, they apologised but did not resolve any issues or offer anything to compensate while we were there. A stay at this hotel might also be affected by events happening in the conference suites or the convention centre across the road. Unfortunately for us it was party central with college football teams during our stay. It is also advertised as a ‘Hotel near Disneyland Park!’ but in reality it’s a 25-minute walk there and back, so slightly too far away. Overall, we were quite disappointed and would not stay here again.