Houston Marriott North

I did not have breakfast. The location (as far as where the hotel is physically located) was great.

The overall appearance of the hotel was unkempt. The lobby was more like a nightclub - loud, profanity, half-dressed women etc. It was bad. The language on the site does NOT match what is. I reserved a King Concierge room, but received none of the benefits associated with the room. I was told that I needed to meet a certain level to go to the lounge - which is where I was supposed to receive a hot breakfast and evening drinks/snacks etc. There were no robes & slippers as advertised. There was one tiny bar of soap and none of the amenities normally associated with Marriott. When we inquired about the robes, we were told that this particular location did not offer them. The stay was awful and if we had not been so tired, we would have just checked out and taken the financial loss. I'll never stay there again and I would not recommend it to anyone.

10 night stay, picked as working in an office close to the airport and didn't want to be a long drive away in Downtown. Thought the hotel itself was great. Had a high floor room which came with lounge access. Service in the lounge was fantastic and worth noting that for breakfast you have a few options in the lounge but you can go through and use the buffet as well. Paid to keep the room for another night as was flying back really late and on check out was only charged 1/2 the daily rate which was a nice touch. Felt really looked after by housekeeping, lounge, bar and reception staff. Didn't have a car and after driving through quite a rough neighbour hood to get dropped off decided I wouldn't be walking anywhere so it was Uber and Lyft's whenever I left but I'm not sure you ever walk far in Houston!