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8.4 / 10 Guest Rating

Holiday Inn Asheville - Biltmore West by IHG

435 Smokey Park Highway, Asheville, us

Holiday Inn Asheville - Biltmore West by IHG - main view

About the Property

Restaurant and Full Bar
Enjoy delicious meals and refreshing drinks without leaving the hotel. Indulge in a culinary experience at the on-site restaurant and unwind with your favorite cocktail at the full bar.

Fitness and Business Facilities
Stay on top of your fitness routine at the 24-hour fitness center, then take care of business with ease at the well-equipped meeting and business facilities available on-site.

Convenient Amenities and Nearby Attractions
Relax in the indoor or seasonal outdoor pool, stay connected with free WiFi, and explore nearby attractions like the North Carolina Arboretum and Blue Ridge Parkway. Experience comfort and convenience at Holiday Inn Asheville Biltmore West.

Facilities & Amenities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Pets allowed

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

Please note that transfer service to the city center is available for a fee on Friday and Saturday. Service has limited hours of operation. Contact property for details. Please note the property is undergoing renovations beginning January 2020. Contact property for details.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Guests under the age of 18 can only check in with a parent or official guardian. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

Available Rooms

Standard Room - Photo 1
Standard Room - Photo 2
Standard Room - Photo 3
Standard Room - Photo 4
1/4

Standard Room

This room has a cable TV and air conditioning

28 sqm
Sleeps 2
1 Double bed (131-150 cm wide)
Amenities
Coffee/tea makerShowerTVTelephoneAir conditioningHair dryer

Standard Room

Non-refundable
Room Only
20% OFF$178.17

$142.54

Includes taxes & fees

Standard Room

Non-refundable
Breakfast Included
20% OFF$206.39

$165.11

Includes taxes & fees
King Suite - Photo 1
King Suite - Photo 2
King Suite - Photo 3
King Suite - Photo 4
1/4

King Suite

This suite has air conditioning and cable TV

37 sqm
Sleeps 2
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
ShowerTVTelephoneAir conditioningHair dryerRefrigerator

King Suite

Non-refundable
Room Only
20% OFF$197.43

$157.94

Includes taxes & fees

King Suite

Non-refundable
Breakfast Included
20% OFF$225.63

$180.5

Includes taxes & fees
Standard King Room - Photo 1
Standard King Room - Photo 2
Standard King Room - Photo 3
Standard King Room - Photo 4
1/4

Standard King Room

This room features a tile/marble floor, cable TV and air conditioning.

33 sqm
Sleeps 2
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
ShowerTVTelephoneAir conditioningHair dryerRefrigerator

Standard King Room

Non-refundable
Room Only
20% OFF$178.17

$142.54

Includes taxes & fees

Standard King Room

Non-refundable
Breakfast Included
20% OFF$206.39

$165.11

Includes taxes & fees
Standard Room with Two Queen Beds - Photo 1
Standard Room with Two Queen Beds - Photo 2
Standard Room with Two Queen Beds - Photo 3
Standard Room with Two Queen Beds - Photo 4
Standard Room with Two Queen Beds - Photo 5
1/5

Standard Room with Two Queen Beds

This room has a flat-screen TV, air conditioning and tile/marble floor.

33 sqm
Sleeps 4
2 Queen bed (151-180 cm wide)
Amenities
Coffee/tea makerShowerTVTelephoneAir conditioningHair dryer

Standard Room With Two Queen Beds

Non-refundable
Room Only
20% OFF$171.77

$137.42

Includes taxes & fees

Standard Room With Two Queen Beds

Non-refundable
Breakfast Included
20% OFF$199.96

$159.97

Includes taxes & fees
King Room - Mobility Access/Hearing Accessible - Photo 1
King Room - Mobility Access/Hearing Accessible - Photo 2
King Room - Mobility Access/Hearing Accessible - Photo 3
King Room - Mobility Access/Hearing Accessible - Photo 4
1/4

King Room - Mobility Access/Hearing Accessible

The spacious double room offers air conditioning, a coffee machine, as well as a private bathroom featuring a bath and a shower. The unit offers 1 bed.

33 sqm
Sleeps 2
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
ShowerTVTelephoneAir conditioningHair dryerRefrigerator

King Room with Mobility Accessible Tub - Non-Smoking

Non-refundable
Room Only
20% OFF$178.17

$142.54

Includes taxes & fees

King Room with Mobility Accessible Tub - Non-Smoking

Non-refundable
Breakfast Included
20% OFF$206.39

$165.11

Includes taxes & fees
King Room with Roll In Shower - Non-Smoking - Photo 1
King Room with Roll In Shower - Non-Smoking - Photo 2
King Room with Roll In Shower - Non-Smoking - Photo 3
King Room with Roll In Shower - Non-Smoking - Photo 4
1/4

King Room with Roll In Shower - Non-Smoking

The spacious double room provides air conditioning, a coffee machine, as well as a private bathroom featuring a walk-in shower and a bath. The unit offers 1 bed.

33 sqm
Sleeps 2
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
ShowerTVTelephoneAir conditioningHair dryerRefrigerator

Standard Room 1 King Bed Roll-in Shower (Comm Mobil Roll Shwr)

Non-refundable
Room Only
20% OFF$196.75

$157.4

Includes taxes & fees
Suite, 1 King Bed - Photo 1
Suite, 1 King Bed - Photo 2
Suite, 1 King Bed - Photo 3
Suite, 1 King Bed - Photo 4
Suite, 1 King Bed - Photo 5
Suite, 1 King Bed - Photo 6
1/6

Suite, 1 King Bed

1 King Bed334 sq feet Internet - Free WiFi Entertainment - 40-inch flat-screen TV with premium channelsFood & Drink - Refrigerator, coffee/tea maker, and room service (limited hours)Sleep - Hypo-allergenic bedding, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryerPractical - Free weekday newspaper, iron/ironing board, and laptop workspace; cribs (free) available on requestComfort - Climate-controlled heating and air conditioning, fresh bed sheets (on request), and fresh towels (on request)Accessibility - Grab bar in showerEco-friendly - LED light bulbsNeed to Know - Housekeeping on requestNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

31 m2
Sleeps 2
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerTVTelephoneHair dryerRefrigeratorDesk

1 King Suite

Non-refundable
Room Only
20% OFF$201.06

$160.85

Includes taxes & fees

1 King Suite

Non-refundable
Breakfast Included
20% OFF$229.79

$183.83

Includes taxes & fees

Guest Reviews

8.4
Excellent490 verified reviews
AI Summary

Guests highly rate the clean hotel and frequently praise the friendly staff.

Categories

Cleanliness8.2
Service8.7
Location8.2
Room Quality8.2
Amenities8.4
Value for Money8.2
Food and Beverage8.6
Overall Experience8.6

Select topics to read reviews

D
DanielleusUS
Verified booking
family_with_children
Standard Room
Stayed in Apr 12, 2026

"Good"

5.0
Helpful?
R
RobinusUS
Verified booking
couple
Standard Room
Stayed in Apr 9, 2026

"Very nice place and the people were very friendly."

10.0

Breakfast was OK, but didn’t like that I had to pay $16 for it. It’s the first place I’ve ever had to pay for breakfast.

Not paying for the breakfast.

Helpful?
A
AaronusUS
Verified booking
family_with_children
Standard Room
Stayed in Apr 2, 2026

"Good"

6.0

I liked the hotel bar, the big open lobby, and the beds in the room. The location of the hotel was convenient, as you could hop on the highway easily or you could travel through som residential streets and get to the down town area with little fuss.

One of the elevators was broken, another had an issue of the 5th floor button getting stuck. The room, while not bad in itself, felt cramped and the mini fridge was hidden away in a cabinet, so I didn't even discover it until day 3. I also would have appreciated coffee from the lobby being available at all times, as the coffee in the room itself was a couple of k-cups but zero creamer... Also, $50 per night incidental fee is crazy. I'm glad I had the extra $250 available but it felt kind of outrageous when most places I've stayed is $20 or a flat like $80-$100.

Helpful?
M
MauriceusUS
Verified booking
solo_traveller
Standard Room
Stayed in Mar 30, 2026

"Excellent"

8.0
Helpful?
M
MichelleusUS
Verified booking
extended_group
Standard Room
Stayed in Mar 29, 2026

"Excellent"

8.0

Beds were extremely comfortable! Staff was very friendly. Breakfast was ok.

Coffee at breakfast was not very good

Helpful?
M
MalissausUS
Verified booking
family_with_children
Standard Room
Stayed in Mar 28, 2026

"Exceptional"

9.0
Helpful?
C
ChastyusUS
Verified booking
couple
Standard Room
Stayed in Mar 23, 2026

"It was a great stay"

7.0

Liked the pool didn’t use it but it was nice and unique

No hot tub

Helpful?
C
Chelsea usUS
Verified booking
family_with_children
Standard Room
Stayed in Mar 20, 2026

"Good"

1.0

Front desk. Everyone makes mistakes, and this lady doesn't give two turds. Enjoy my money I paid for the room with no solution to my problem.

Helpful?
D
DANIELAusUS
Verified booking
family_with_children
Standard Room
Stayed in Mar 18, 2026

"We love there and the stuff could be a little be more friendly."

7.0

Is it very convenient for us since we have family near by.

The restaurant and the indoor pool for the kids

Helpful?
A
AnneusUS
Verified booking
solo_traveller
Standard Room
Stayed in Mar 17, 2026

"Very Good"

7.0

It is in a great location and the staff is wonderful.

1) The plants next to the handicapped parking spaces do not allow the passenger access to the vehicle once parked. This has been a problem for years. 2) I have stayed here many times and this is the first time my room had a preschool sized toilet. It was extremely low.

Helpful?
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