Clarion Inn Silicon Valley

Breakfast, upgraded rooms, good room service provided daily. Very close the the San Jose sports Plex.

Just a little more cleaning in detail wouldn't hurt. There was some spider webs in the corners. The air conditioners need to be cleaned out there was debri when the AC or fan was on.

It's nice and peaceful, with breakfast

Nothing

good, liked having eggs and sausage, and real half and half

i needed a quiet place for s good night sleep before an important doc appointment in the morning. It was very quiet and i was sleeping well until the alarm clock went off at midnight and jolted me out of bed. I was awake for several hours after worrying about my appointment and had to get up at 6am. Perhaps housekeeping can check the clock to make sure alarms are turned off.

Todo

Nada

Nothing.

We checked in and went to our assigned room. There were no signs to get to the rooms. The elevator had signs pointing to it, but the elevator didn’t work - and there were no signs saying it didn’t work. Once we finally found the room, we entered and it was ridiculously hot and the AC did not work. The toilet was clogged (unknowingly) and when my daughter went potty, it started to overflow. I called the front desk and they said they’d bring a plunger. When the receptionist came up, they handed us the plunger and stood there and then took a photo of the AC and said, “it doesn’t work”. I asked for a new room and the receptionist said that couldn’t happen without a manager and that the manager wouldn’t be in until 9am the next morning. He left and then eventually called our room phone (that was in the bathroom because the main phone in the bedroom didn’t work) and said he could switch us to a new room, but I had to go get keys. When we got to the new room, the AC worked, but half of the room had no electricity, the carpet was sticky, it smelled like someone was chain smoking for the last week, the phone didn’t work in the main bedroom, and TV remote didn’t work. I will NEVER be staying at this hotel again and it makes me regret ever staying here and honestly, was a damper on the entire trip.