Wingate by Wyndham South Bend - Notre Dame

I booked a room 6 months in advance for a concert. Wyndham realized they could make a lot more money by not accepting my reservation (and many others) and failed to notify anyone. What transpired was an absolute mess. All so Wyndham could make a few extra bucks. I will never stay at another Wyndham ever again. And Expedia has yet to reimburse me for my expenses. An all around disappointing situation that could have been remedied by Wyndham doing the right thing. There were many of us that had no where to go hours before the concert. Some had to sleep in their vehicles. I had to drive an hour in the opposite direction of where I live just to have a place for my family to sleep that night. Do better! You just lost a lot of customers.

Great price, close to ND. Can tell they are working on updating which is nice! Convienent and clean

The front desk staff was very friendly.

The hallways all had a very strong odor to them. The rooms were clean but very dark and not well lit.

Very comfortable

Dog barking in building Terrible smell Black in toilet Tv didn’t work on first room, was moved to second room And the toilet was running Restaurant was advertised as open, was closed.

Absolutely nothing!

Upon arrival, they did not have a reservation, saved in their system and claimed there was a glitch. After hours of discussion and talking to three different “managers” they miraculously found an open room. It did not have air conditioning and had not been cleaned and it was absolutely filthy. Horrible stay with a horrible staff.

I’ve traveled to most states & 20 foreign countries. Staff at Wyndham South Bend are exceptional. Tracy, Christine, & Jo went over & beyond in making my stay wonderful. Thank you. Liked the 24/7 front desk. The room was well laid out with lots of work space & wardrobe closets. And the bed/mattress was divine. Overall…a great value for the money.

Expedia royally screwed up our weekend. The only solution that was given was a $25 credit to Expedia. When we arrived at the hotel we gave them our last name. Expedia never communicated our reservation to the hotel. They asked us if we booked in March 2025, we said yes, and they mentioned we were one of several people this happened to this day. We spent an hour on the phone with customer service at Expedia and they were not able to find any hotels in South Bend Indiana as a replacement. Expedia even sent out a confirmation booking reminder two days before the trip. We had to spend the night in our car and all we received back was a refund. This is completely unacceptable. The customer service rep asked us if he wanted to stay in a different state. Honestly hard to believe this situation was even real, this was planned five months in advance and was for my wife's 40th bday. To even offer the $25 credit was a complete slap in the face. We spent four hours driving, paying for child care and we weren't even offered a suitable replacement for Expedias mistake. This to me at least a $1000 mistake and we should have a weekend of a hotel booked in a city of our choosing compensated by Expedia.

I had a confirmation number and email but no room. I believe the hotel bumped me since I reserved early at a cheaper price. Very disappointing and will never stay here.