Courtyard by Marriott Annapolis

Bed was very comfortable

Breakfast was supposed to be complimentary but had to pay for that plus $10. Daily parking

I did not like having to pay additional fee for parking. Ten dollars is not a lot of money, however I don’t understand why guests have to incur another charge.

Location was great. The neighboorhood is safe and close to the Historic Center without the buzz of the turism.

Upon our arrival, the room appeared clean, but it was extremely humid, and it was obvious that the air conditioning was not functioning properly. We also discovered that the sofa bed was broken, and the extra pillow provided for the sofa bed bedding was covered in mold. It had been stored inside a cabinet drawer. I have photos documenting the condition. I immediately went to the front desk to report these issues and requested a room change. Unfortunately, Kim's response was dismissive and uninterested. She simply stated that she could not move us because the hotel was sold out. When I asked if the hotel would be fully booked for our entire stay, she replied, "Yes." I then explained that, given the conditions, I wanted to check out the following day. Her response was, "Fine, but we will not refund your money because you booked through a third party (Booking.com)." As a result, we felt we had no choice but to stay, as we could not afford to lose nearly $1,000. To make the room more tolerable, we purchased Lysol and cooling fans ourselves. I will say that other staff members we encountered during our stay were much friendlier and more helpful. However, the condition of the room and the way our concerns were handled left us very disappointed.

Service pricing location to my job

Good breakfast options

Third party reservation didn't include parking fee and breakfast for two.