Baltimore Marriott Inner Harbor at Camden Yards

Room and hotel were clean

That Booking.com sold me a king bed room and when I got there it was a double twin room

Convenient to Oriole Park at Camden Yards.

Close to Camden Yard

Front main door blocked off, couldn’t figure out how to enter hotel during front door reconstruction, but staff finally helped

Needed a late checkout for a cruise

My three friends and I reserved and stayed in two rooms at the Baltimore Marriott at Inner Harbor 9/19/25 - 9/21/25. We attended a weekend series between the Yankees and Orioles. The proximity to the ballpark was great. That, unfortunately, was about the only thing I can say that was great about the facility. After checking in that Friday afternoon, we went to our rooms only to find them partially made up and not ready for our occupancy — though the rooms were released for use. The beds had been stripped and sheets put on, but that was it. Additionally, the bathroom linens had not been restocked. Also, one room had no soap. In the other room, when we opened the cabinet where the refrigerator was supposed to be, there was nothing but a large hole in the cabinet back where the refrigerator used to be (see photo). I found the housekeeping staff farther down the hall and approached them about the rooms condition. They told me they had run out of certain linens and had done what they could. I called the front desk explaining what we had found. They corrected the problems within a reasonable timeframe. That included bringing a refrigerator to the room where one was missing, though it was simply placed out on the floor and plugged in. The shabby service didn’t end there. The hotel restaurant had its own set of problems. The food was alright but the service left a lot to be desired. Our orders were mixed up and service was quite slow. One family sitting near us waited 45 minutes to be waited on then finally got up and left in disgust. This is a Marriott I’m describing. Not some dinky backwater place where you might expect the level of service we experienced. Also, I’m not foisting blame on the staff. They seemed eager to make things right. I am leveling blame on two areas. First management. It seemed that there is a dearth of communication, oversight and probably training. Secondly, the hotel seemed way under staffed. We saw housekeepers that had been there during the early afternoon, working deep into the night. I wonder, at what point will Americans wake up and realize that the very people who work hard everyday, doing jobs most Americans won’t do, are being deported for no other reason than our prejudices. My advice to others considering staying at this facility is; read the reviews and try to do better elsewhere. If you can’t and you really must be close to the stadiums, accept going in that you aren’t getting your money’s worth.

Great stay for a Ravens game! You still need a short uber to M&T

The breakfast server, our first day was wonderful, the second day it was terrible. Coffee she brought me was stale and bitter, my grandson and I waited over 20 minutes and all we ordered were two pancakes for him. We did not get waters and once I was finally able to get a fresh cup of coffee, the waitress never bothered to refill it. When someone else finally brought my grandson‘s pancakes out, the plate was so hot, he was holding a towel so he could hold the plate and I couldn’t touch it yet. He wanted to sit it in front of a six-year-old. It was very disappointing, but even more disappointing was the fact that our waitress wanted to move us to a corner booth. There was no reason to move us. I firmly believe she wanted to move us because I had a child with me… Who by the way it was not acting out of sorts… Because they were all adults around us. I was highly disappointed. With that being said the front desk, staff was wonderful.!

The hotel was nice and perfect for a walk to the baseball stadium