Central Studios Gloucester Place by Roomsbooked

- in no way did our room resemble what you get to see when booking via web site - walls and ceiling were damp with paint peeling off - the room was not made up at all - used towels were removed but not replaced - the shared bathroom was used as a vomitorium by other “guests - all in all a terrible experience

It was in a good location

Toilets

Clean & Cheerful , no complaints.

The staff was pleasant and kind and the location is great.

The very strong smell of bleach and the poor cleanliness in the common areas.

There was nothing I liked about the property

When I arrived in my room I found bugs in the bed. I took pictures of the insect and did a reserve image search to discover it was indeed a bed bug. I collected my belongings and returned to the reception to inform the staff of the situation. The staff member at the time was very unhelpful and honestly didn’t seem to care at all, I was told I have two options either stay in the room or check out now (this was at 10pm). I asked if they would not offer me another room, or a refund given the circumstances and was told they were fully booked and that “she was just a receptionist and to contact customer services”. She also stated that their in house specialty cleaning service would check the room over in the morning for signs of any bugs, but that begs the question how many times has this happened previously and how unbiased would that cleaning service be. I would highly recommend anyone thinking about staying here, stay well clear and find somewhere clean and reputable.

Clean room and clean toilet

I didn't like the smell in the house,I didn't get to bed i booked,I booked double bed but I got two single beds putting together which made us not to sleep well