Radisson Suite Hotel Oceanfront

The gentleman at the front desk was nice and apologetic for the misunderstanding. They were under renovations, but failed to post that on their website when booking. We got in at 1030p so it was too late to find another place.

Over all great

From the front desk Recetionist to the gorgeous views, we have been coming every year for longer than we can even imagine and will continue to do so. Thank you so much in particular to the morning staff we love you guys!

Oceanfront

Balcony condemned and property under construction. We checked out next day and went to Crowne Plaza for less money and had oceanfront.

The majority of the hotel was under construction. We could not use the pool or gym nor could we open the door and use or room balcony as tje door was screwed shut. There was no beach access either other than to walk through the parking lot to an alternate lot where we had to use public access.

We were not informed at the time of booking that the balconies and pool were closed due to renovations.

My wife and I booked seven nights. We found that the balconies had been condemned and balcony doors screwed closed for the past 15 months. The pool and pool decking with access to the beach were closed. Restaurant hours were restricted and the restaurant closed at 6pm. The aircon system was extremely noisy. There were no umbrellas or sunbeds to hire on the beach. We had to walk around the side of the hotel on a private road to reach the beach. We had not been informed of these restrictions. A member of reception staff informed us that an automatic email should have been sent to use informing us of these restrictions. He claimed that renovation work would be complete in a month and had been ongoing for 15 months. There were no builders or building equipment on site and no evidence of any renovation work. We checked out after one night and found another hotel.

We reserved an oceanfront room with balcony. The sliding door was screwed closed and sign on the door balcony condemned. In addition, the cafe bar served food until 7 and bar closed at 8pm. The cafe doesn’t open until 11 am and there is not a coffee station in the hotel. The pool was closed. I could have stayed in a motel for way cheaper given the amenities of a resort were not available.

I paid for an oceanfront suite with balcony. When I got there they said because of renovations the balcony could not be used and the door could not be opened. Also, no housekeeping until my 3rd day.