Nairobi Safari Club by Swiss-Belhotel

The hotel only provides two small bottle of waters which is quiet insufficient for a hot weather in Nairobi. When asked for more they refused to provide the water bottles. The room service doesn't provide any cutlery on request and are exorbitantly charged if you don't order food from the restaurant- which really wasn't an option for me as they don't have decent vegetarian food options. The AC in the room was also not working.

Sehr freundliches und kompetentes Personal.Frühstücksbuffet sehr gut.

Location of the hotel and very friendly staff

Its beginning to show it's age. Outdated and becoming more and more difficult to keep the standard

I like the was how the staff are conducting them selves, so professional and organized

I didn't like food, the food is dry. When I compare it with Ugandan food.

Il rubinetto del lavabo non chiudeva

only the rooms, staff were very friendly and helpful at all times. elevators worked very well.

mosquitoes bit my son, too many carpets, sauna door with huge gap down, therefore not enough heat. steam on one occasion too hot. food too expensive. bloody raw chicken caused food poisoning to my wife. people on opposite buildings were watching us and filming.

L emplacement

The location, room ambience and staff courteousness in reception and restaurant were exemplary. Stayed for a night and look forward to come back. Great surprise of room upgrade.

All well but room 'sofas' could be upgraded.