The Westin Atlanta Perimeter North

Location, amazing beds & pillows, cleanliness, staff was friendly, breakfast was great

Elevators!

The rooms were nice.

Good Morning! I'm emailing to say what a complete disappointment out stay was this weekend! Upon arrival everything thing seemed okay, as we were waiting for the elevator we were told by another person staying at the hotel that she had been stuck in the elevator and had to have the fire department come get her out. We used the elevator and got to our room on the 16th floor. We left later for our concert, when we returned, which was very late, the elevators were not working correctly, and we waited a very long time to get to our room. My husband has a bad hip and walking up 16 flights of stairs would be painful. Early Sunday morning my husband went to get something from our vehicle and when he came back someone was stuck in the elevator AGAIN! He was going to use the stairs, but the doors were locked, and no one could find the key to open the door to the stairs. Imagine if there was a fire and the doors were locked and no one could find a key. Once the key was found my husband had to go up 16 flights of stairs to get back to our room with a bad hip. This is unacceptable, especially considering paying $235.00 a night.

Excellent location with a great view.

The staff was doing the best they could.

The elevators were not working. My husband who had our luggage was stuck on 4th floor unable to come down due to the elevators not working and so many people cramming into the only elevator that did work which would take you all the way to the top floor then open up on each floor going down. There are 20 floors! I was having so much anxiety about the elevators I had to go down several flights of stairs! It took my husband over 30 minutes to get down the one elevator we were so late we missed our appointment. There was a domestic dispute all night across the hall from us. Paying $25 to park soooo far away from the hotel is insane when most hotels parking is included. Breakfast is also not included. For the amount you pay you would think AT LEAST the elevators would be fully operational and the windows would be clean. Westin Marriott this was the worst hotel experience we have ever had.

The location was excellent.

The comfort level of the beds didnt seem to be what Westin hotels usually offer. Also, there was only one elevator working at a time.

Zion was terrific at the valet station and helped me out extremely. Best valet in the city!

Zion and Rodriguez are very great fast and professional