Hilton Garden Inn Gainesville

The room was nice and clean and staff was really nice. The main part of the hotel smells funny, but once you get to your room it’s fine. Traffic is terrible. But it’s convenient. There is every restaurant in existence and a Walmart within 1.5 miles of the hotel.

My first room smell like pea. But the fix the problem. Thanks to the nice lady that work Wednesday afternoon.she was very nice.

The hotel staff varied from friendly to rude. The front desk staff were helpful, but the woman manning the extremely overpriced breakfast buffet was snippy and minimally helpful. We had pre-purchased the breakfast package as part of our stay based on the online images of the the service. The continental breakfast consisted of watery eggs, sausage, fresh fruit, oatmeal. and pastries. Waffles are NOT included in the buffet but can be purchased for an additional fee. The rooms were extremely dated and are not at all as featured in the images posted by management earlier this year (2025). In fact, our window sheers were ripped, the bed comforters were snagged, the carpets are worn and dirty, the walls are stained and our first room smelled like a hospital (not like cleaning agents, but like sickness). We were given the option to switch rooms, but informed that all the rooms are in the same condition because renovations have not began. The second room was worse than the first so we kept the original room. The hallway carpets are stained and even the furniture in the lobby is worn and stained. Unfortunately, management's photos are completely misleading. The images shared by recent guests are more accurate. This property definitely is not reflective of the Hilton standards most travelers would expect.

I say here often and everything was wonderful. The staff is always very kind, friendly and professional, and always willing to help.

It was the right area not far from family

Room was great for a one night stay.