Pullman Dakar Teranga

The location allows for convenient walks in the center of the city, and close proximity to the sea. There aren't good beaches nearby, but the hotel runs a large pool across the street, with a nice sea view. I stayed there twice, but did not benefit from a room with a sea view. The city view is rather unattractive, so ask about that when booking or at check-in if it matters to you. The room was spacious and clean but could have had more attractive and comfortable furniture. Only one cup was provided, and no glasses. The fridge worked and there was a small safe. Some of the art work in the room and in corridors were colorful and striking. The breakfast buffet was lavish, and seating outside was also available. The gym had OK equipment, but the floor mats really needed cleaning.

A fantastic hotel with a team that truly goes the extra mile. The staff are exceptionally friendly throughout, creating a warm and welcoming atmosphere from check-in to check-out. A special mention must go to Bintou Mbaye from Guest Relations - she personally arranged a room change to a higher floor with beautiful seaside views and a great working table, and walked me through everything herself. That kind of personalized care is rare and truly appreciated. The hotel also thoughtfully adjusted breakfast timings during Ramadan, a considerate touch that made a real difference for fasting guests. The swimming pool and gym are both excellent-well-maintained, spacious, and a great way to start or end the day. Pullman Dakar Teranga ticks every box. Highly recommended!

I haven't stayed at a Pullman brand before (although have stayed at lots of Accor hotel). It's basically somewhere between a Mercure and Sofitel with more locally adapted vibe as far as I could see. Everything you'd expect from an Accor hotel except that some things were just off brand standard for an Ibis. I had towels in my room which were rags - literally with holes in. And the mats in the gym were black with dirt. But in other places the standards were very high (nice bedlinen, illy coffee machine in the room etc). Really recommend that someone does a brand audit of this place - a small number of changes could make it perfect. It's not far off needing a refurb of the rooms. They are fine, but not the highest quality fit-out. Other thoughts: - I was exploring Dakar, for which the location is perfect. In the heart of the walkable sights of the city, with great sea views and a beach club. - Pool is gorgeous. 25m - perfect for laps - Food is really good quality (I tried breakfast and the pool restaurant) Definitely recommend. Dakar is an intense city, and it's a good balance to relax in whilst not feeling too much like a 'foreign enclave'.

The location was ideal minus the double baggage check and the taxi guys who approach you constantly as soon as you step off the property.

The housekeeping was horrible. Would take out towels and not replenish. We had to constantly ask for towels and at times would ask and wouldn’t receive.

I was there late February. The evening staff at reception and especially Mohamed made my stay perfect. They were so helpful in many ways such as finding me a taxi for a decent and honest fare. The day time staff at reception seemed less helpful. Not as welcoming and not recommending reasonable taxi fares. Mohamed was exceptional though. Super friendly and also the evening staff who helped me connect my laptop to the WiFi and made me complimentary drinks.

My husband and I are an older gay couple with extensive travel experience. When travelling to a country that is religiously intolerant of homosexuality (such as Senegal,) we remove our wedding bands and reserve a room with two beds . . . and sleep separately in them, as we don't want to be sent to jail simply for being gay. We decided to stay two nights in Dakar before embarking on a Ponant Cruise that began there; two nights as a way to ensure that we made the cruise on time and to visit the city a bit prior to departure. We booked and paid in advance for a two-bed room with water view at the Pullman Dakar Teranga Hotel. We arrived at the hotel in the early evening and were met by a man at Reception. (Note - reviews of this hotel indicate that the reception process is lengthy and less than warm, so this was our expectation.)  He asked for our passports, instructed us to be seated and told us that he would be back in about 10-minutes.  As promised, he returned about 10-minutes later, took a seat between us and sternly declared that "we have a real problem here," at which point he stared at each of us individually, paused and then stated "there are two of you, but only one room reservation." He then asked us why we had come to Dakar. We didn't respond to that question (because we didn't want him to know that we were going on a cruise together) but I did confirm to him that yes, there is only one reservation, but that it was for a room with two beds in it. He immediately retorted that this is impossible because the hotel doesn't have any two-bed rooms. I then attempted to show him the printed-out reservation indicating a two-bedroom room with water views, but he refused to look at it, stood up, stated that he would "see what he could do" and then walked away. About 20-minutes later, he returned, said "here are your room cards" and walked away . . . He was genuinely condescending and hostile towards us. No doubt he suspected that we were a gay couple and he did not approve of it.   Our room was No. 103, on the first floor overlooking a rear roof with a perfect view of several A/C condenser units; no water in sight, and certainly one of the worst rooms in the hotel. Once in the room, we had thought about contacting our travel agent to complain and request a better room, but then thought better of it . . . We didn't want to cause any trouble out of fear of retaliation from this man, or anyone else. Our time at the hotel (less than 48-hours, thankfully) was very uncomfortable, as we spent it in fear of being called out as a gay couple; it's one thing to be ignored by hotel employees, but another thing to be fearful of them. One might suggest that we had no business being in Senegal at all given the fact that we are gay. However, we had to be there to meet our cruise ship and our prior visits to other religiously intolerant countries (Morrocco, Egypt and Tanzania/Zanzibar) occurred without any problems. Let's end on a positive note (hence the two-stars) . . . The breakfast was good, the gym was very good and the pool area looked inviting, although we did not feel comfortable enough to enjoy it.

La ubicación frente al mar, el ambiente tranquilo y las zonas comunes del hotel. La habitación era cómoda y la experiencia en general fue muy agradable. Quiero destacar especialmente la atención del personal de la terraza-restaurante, siempre atentos y profesionales. Mención especial para Fatou, la jefa de sala, y su ayudante Fatoumata por su cercanía, amabilidad y excelente trato, que marcaron la diferencia durante la estancia

No tengo nada negativo que destacar. Todo fue muy satisfactorio

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