Quality Inn & Suites Apex - Holly Springs NC

Average, not impressive for 300 per night.

The property is clean, quiet and safe. The staff was very pleasant during check in.

The staff was friendly. I wish there was a place for kids to play.

This is the second time I have stayed at this hotel and the staff is very attentive if I have a situation. I like that there are just two floors. Less people, less noise lol. Breakfast is basic, waffles, bagels, cereal, muffins. They also provide yogurt and sausage sandwiches that you can microwave. Apple and orange juice only available during breakfast, coffee and tea available 24/7. If I could request anything, it would be to get more breakfast options. The fruit they provided was lacking and pitiful. How about some grapes, oranges, bananas, blueberries, strawberries.

Wouldn’t allow me to stay with my SERVICE animal. Online it states it’s pet friendly but when I got there signs were posted no animals allowed. Manager was completely rude.

Room was nice enough although dated furniture somewhat stained. Issue with door security that was resolved within 5 minutes with a change to another room. Bed was very comfortable linens and clean towels daily with housekeeping services . Breakfast was good with a lot of different choices available and hot coffee and tea available all day long. Friendly and helpful staff at check in and check out and all throughout our stay. Only negative was difficulty in finding the entrance to the hotel which is also an entrance to a church lot.

The hotel had obvious water damage on our floor and the odor was horrendous. Two doors had towels stuffed at the bottom of them and the hall carpet was damaged and the odor made me want to hold my breathe. If we hadn’t already paid and it wasn’t 8:45 pm, I would never have stayed. Odor did not permeate our room. However, as soon as we opened our door, you could smell it. So bad that there was no way we were eating breakfast there. We checked out and had a nice breakfast elsewhere. Additionally, it was the worst mattress that I have slept on….literally rolled to the middle and I am not a large person. To have been rated “very good,” it was awful! Will not book though Hotels.com again. Would not trust ratings.

Clean,quiet, friendly, great breakfast.