Holiday Inn Huntsville - Research Park by IHG

What i didn't like was that I stayed on vip 5th floor. Didn't know and wasn't explained I had special things to do in that floor so I didn't use them. Wasn't told how to get to the floor so I rode up and down about 5times until another patron told me I had to use my key to get there. Didn't know about the bar until Fri on the fifth floor so I didn't use it because it's not open. You mentioned welcome gift didn't receive one. . I don't know if this hotel is use to fam reunions but there were two reunions and that would be loud and an employee came to make us quiet and wanted us to leave the lobby this is what family is about. Maybe you shouldnt host two reunions at the same time.

We paid for a king room and they gave us double suite and refused to pay Expedia back the difference. So we can recoup what was over paid. Also if you get late checkout you will still have your door knocked on every hour starting at 8am even though 8 am isn’t even normal checkout time. This is unacceptable.

Love the location, everything was nice

My microwave/refrigerator didn't work 🙄

It was great and there was a fireworks show (July 4th) that we could see easily from the parking lot.

Location and restaurant

Carpet in the rooms

Ac was extremely loud. Toilet was loud

Cleanliness, and comfortable

Bathtub Faucet was not attached to wall, not a big issue just didnt want to be a blame for it

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I don't know how people are rating this place as clean. There are multiple stains on our carpet, the tub is all chipped, paint is chipped everywhere, there is mold growing in the bathroom where the wallpaper is peeling (presumably to cover said mold) and mold in the indoor pool area and other areas very clearly worn. I don't usually write reviews, but the other reviews that say this place is clean are not accurate. I would not have stayed here had I know the condition of this hotel. Gross gross gross.