Hilton Washington DC/Rockville Hotel & Executive Meeting Center

Great location and service.

Air conditioning and musty smell.

It was clean.

The staff were inattentive. There was only 1 person at the front despite how busy it was. There were people drunk in the hallways, left food out in the hallways and in the ice machine room.

Clean and comfy

Very loud bc of convention

Clean and location. Breakfast was very good but they attempted to charge us instead of informing us that depending on your room, complimentary breakfast was included. I was only informed when I inquired as to why we had to pay for the “Breakfast Included. “

Upon arrival check-in was very long, there was confusion on their end and also they proceeded to overcharge my cc on file. Key card malfunctioned 3x in less than 24 hours.

The only thing I like was that the event I was going to was at the hotel

The beds were as hard as a rock the A/C did not cool the room called about it they never came up and the parking thing didnt work good and the person doing the intercom hung up on me and they was not very friendly. Alos only on elevator was working.

bed was comfortable, quiet, clean room, location is perfect

Convenient, price very good, comfy beds and breakfast included, which was tasty.

We had a fire alarm around 7:20AM, which was not handled the way it should have been. When outside, there was no panic and people milled around. However, nobody notified anyone re updates and when to go back to the rooms. Thus, after a while of no action and an idling fire truck parked in front, people headed back inside. This should never happen! There needs to be an “all clear”! This is a real misstep and has to be remedied.