Holiday Inn Kingston - Waterfront by IHG

Loved the location, and the view from our room.

Did not like the extra parking fees $30 and that the breakfast buffet was $22 per person for the same quality food that is included most everywhere we stay

الموقع ممتاز . والموظفين جميعهم دون استثناء جدا رائعين ويعملون باخلاص الجميع هذا لاحظته بالفندق

تهالك بعض الاجهزه بالغرف

Well situated and very good service at front desk and restaurant

A bit too expensive for what you get

Gute Lage, sehr gutes Frühstück, gutes Fitnesstudio.

Kein Housekeeping in einem der gebuchten Zimmer, für den Preis und vermeintlich 4 Sterne ein sehr übersichtliches und etwas günstig wirkendes Ambiente. Für die Schlichtheit zu teuer.

Only the buffet food

1. Staff behaviour for check in not allowed until 4.30 pm. 2. Balcony was private but not clean. 3. Overpriced when compared to delta hotels much much better. 4. Crib was not goven with so many requests. 5. Bad behaviour of staff when asked for tooth paste and toothbrush for multiple family members but the staff gave only 1 tooth paste and brush. 6. Has taken 100 cad on hold and did not return yet.

1. The location on the waterfront close to downtown Kingston. 2. That it is pet friendly. The dog water bowls in the entrance to the lobby were very welcoming and gave a friendly vibe. 3. Friendly concierge, helpful staff. 4. Amenities - loved the iron and ironing board in the room, the microwave, the pool, the fitness centre, the guest laundry, the breakfast included (breakfast was nice, but not piping hot).

1. The dirty windows on the patio doors. 2. The goose poop right outside the patio doors, on the grass directly outside and on all the walkways. Yuck. 3. The hair in the bathroom sink when I walked in. 4. The smell in the room. 5. No screen on the patio door to let in fresh air. 6. The dried drop of blood on the pillow case. 7. The extra charge of $30 each for my two Cavalier King Charles spaniels. 8. The extra $30 charge for parking. 9. That the breakfast sausages and bacon weren't hot in their serving dishes at 7 a.m. when we were the first ones there for breakfast. 10. No fan in the bathroom, no bathroom shower mat.

The location is great and the beds were good as was the shower.

Felt that desk staff could have been more accommodating. We arrived early and were allowed to leave our bags but they did not offer to call when the room was ready. We came back a second time close to 4 p.m. and the room was still not ready but they said we were on the 5th floor with a good view. When we came back at 9 p.m. they put us on the third floor not the 5th floor. The second night our keys would not work so we had to go down to the desk again at 9 p.m. to fix that issue. Very disappointing for a Holiday Inn