Marin Hilltop Hotel

The woman at the front desk was not friendly at all. The room was fair. Smelled musty. Room was dated. No coffee maker. Cup and water for one, towels for two but we were three people.

A nice pet friendly facility with clean rooms.

Amazing staff, breakfast was fantastic, pool and hot tub were in tip top shape. I only wish the hot tub was open later than 10. Other Marriott hotels tend to turn a blind eye as long as you’re quiet. It’s always appreciated, too.

I would rate this hotel a strong 6. The location, the onsite restaurant/bar & available breakfast are all very convenient & served the purpose of our visit. The areas of improvement recommended: quality of food specifically because there is a limited menu. Example: the chicken tenders should be real breast meat w/the option of grilled strips or fried breaded chicken strips. The mac & cheese needs seasoning. The pool area was nice & had space, pool was a lil on the cooler side & the hot tub was occupied so we were unable to access it. We stayed in a double queen room that was decent size, room was clean, beds were comfortable, however the first room we were given smelled like smoke. The best part of the stay was the customer service from Kristina. She was professional w/a personable approach by apologizing for the state of the room & quickly changing our room, which was much better. As a recruiter, I would absolutely recruit Kristina as a supervisor or manager as she was also dealing w/another couple who was dissatisfied about something in their room while finding us another room.

The breakfast was quite good with a nice selection.

The facility is dated and felt its age. The rooms were reasonably clean, but the elevator (only 1 of 2 were working) was vey very slow. Up to 5 minute wait.

This hotel was great for a quick In-N-Out. The staff was extremely friendly, it was clean, easy location, plenty of walkable places to eat. Outdoor pool and hot tub were nice additions. Breakfast was not included but can pay for a decent meal.

All was great!

Staff were really nice and helpful. Room.was nice, clean, big, everything needed.

Lift always seemed to be on a G floor. Bit noisy in the night - between 1 and 4 am, next door room playing music quite loud.. And then last night, sounded like a few people having a full blown conversation at 4 am, for like half hour... Random. Can't knock the hotel for it..unless it was staff, but that seemed unlikely.

The worst hotel I’ve ever stayed 0 customer service loud ac unit popcorn ceiling to horrible house keeping 0 stars at best