Marin Hilltop Hotel

Beautiful pool, good size, Jacuzzi, fast check in, no charge for service animals, easy coffee service from 6am-11am. Rooms facing west get very hot on hot days, recommend South or east facing rooms. Ground floor rooms with patios offer greater privacy and easy access to lobby and pool. Non-intrusive smoking areas located for convenience without negative impact for nonsmokers. Pool area also has substantial outside seating with both tables and chairs as well as cushioned comfort seating, outdoor fireplace and lots of ambience. Breakfast looked great with lots of variety but way out of our budget at $25 a person. Friendly, efficient service. Christina at the front desk checked us in on less than 10 minutes, very hospitable and professional. Welcome cookies a very nice touch. No problem with our service dog. That said, we always bring sheets from home to protect the hotel bed linens. Huge TV.

The view

Check-in was quick, easy, and all rhe staff I interacted with were incredibly polite. Great hotel if yoy are staying for business or need to work while on vacation. Loved having a larger refrigerator and a microwave in the room.

Room was clean, staff was friendly. However, I was surprised how poor the sound-proofing was - heard doors in hallway opening & closing, noises from room next door, etc.

Location, food, cleanliness, all excellent! 10. But the heating and A/c unit was obnoxiously loud . Sounded like air plane landing in the room ! Tried to turn it off but it still would come on for 1 min every 1/2 hour??? When unit was off the room was very quiet accept the telephone speaker would crackle very low and vibrate on table. K moved it several times and I would have to pick up receiver and rehang it up !

Sorry, see above notes . Terrible experience!

Excellent customer service from Vicent the registration and extended his assistance with helping my husband who is a U.S. Airforce Veteran and currently fighting cancer with making sure we were set in our room and explaining the associated amenities at the site! He should be recognized for is warmth, genuine compassionate personable service! We will be sharing this with other veterans' organizations, veterans, family and friends as our absolute first hotel and spa accommodations. We were celebrating our 40th Wedding Anniversary and he will always be a warm part of our memories. Dr. Franklin Hall and Mrs. Maxine Hall

Great property and convenient location!

I was pleased with the facility, staff service and the value.

clean and safe, pool and super nice staff