Hilton San Francisco Financial District

Overall clean establishment and was comfortable

Didn’t care for the clogging bathroom sink and the shower head that sprayed everywhere.

Overall a good stay here, with the exception of trying to get a drink/snack in the bar area (see end of review). Hilton is usually my go-to of chain hotels when looking for a consistent experience through the US, and sometimes there are little perks to being an Honors Member. The hotel is ideally located for Chinatown, and if you don't want to pay super high prices for the fancier hotels that abound in San Fran, this is a happy medium. The major draw for me was the chance to get a bay view on a high floor, although for someone like me who is actually afraid of heights, you'd think that would be a drawback! The check-in was easy, with a bit of a line, but a friendly person on the desk when we got sorted. Another plus point for this hotel is on site parking, and while all valet/on site parking seems expensive nowadays, it's a necessary evil when road tripping and stopping in cities. The lobby was large with some options to get coffee/juices/snacks etc, but did feel a bit vacant in some ways. The hotel overall seemed clean though, and our room was fine too, with a comfy bed and an amazing view with an open balcony (eeek!) We booked a King Premium Floor Balcony Bay View room, as was our last night and wanted to splurge a bit, and were not disappointed. While I couldn't look over the balcony, or get too close to the wall, it was still lovely to see the view from the room and when standing with my back against the wall! lol! It was also great for pics with a decent zoom on your camera, plus some internet 'celebrity' (IShowSpeed or some such name) was wandering around town the day we were there, so there was a helicopter following him and we had front row seats to it's stalking! lol! The only downside to our stay was the experience in the bar/restaurant in the evening when we nipped down for a drink and to check out the menu. There wasn't a lot of variety on offer, but there are lots of options close by so that didn't put us off. It was the wait for service that made us decide to leave without actually having anything, as after going up to the bar, the stressed looking older lady tending bar told us to sit down and someone would be with us. That person never arrived and that stressed lady kind of disappeared for more than 10/15 minutes while we perused a menu of drinks, and so in the end, the lack of being able to actually get a drink made us leave and go off-site. That would be my only real negative impression of the stay, so I wouldn't let it put me off staying again, but would hope they could make it easier for hotel patrons to grab a cocktail without a hassle or feeling like a bother.

Room was nice, bed was comfortable

AC could've been colder, some towels were visibly stained. There was no mention of a $75 PER NIGHT parking fee prior to booking. Ridiculous price.

location is good but that is about it

The hotel was not up to standard for it being newly renovated. Upon entering the room, we noticed the bath tub was extremely dirty. We called the room service and turns out that is how the tub is. The 'dirt' was patched on grout. What was even more gross was that previous guests hair was stuck under that grout....desperate for a shower after long day of travel, we wore our slippers to shower and stand in the bath rub because of how uncomfortable and unhygienic the bathtub was. We were not given the option to more rooms or anything. We will definitely not be returning.

Everything was great, however I was quoted one rate and the second night I was charged a higher rate. I was told it would be the same for both nights. I was a little disappointed as this was not disclosed. I felt honesty would have been better

transparency with billing

Me encantó 💕 buen lugar excelente 👌 la atención todo muy limpio 👍