The Leta Santa Barbara Goleta, Tapestry Collection by Hilton

Retro

I thought the staff members went above and beyond to take excellent care of us. The restaurant had a delicious menu and we loved the ambiance. I would definitely stay here again!

Outdoor pool

Terrible Wifi

I was there for an entire week, and for 4 of those days there weren’t any room keys. The staff had to accompany each guest to their room each time they needed to return to their room. The staff was very friendly, and very apologetic. Gabriel, in particular, was outstanding. The housekeeping team ( although the room was kept clean) did not replenish coffee/ cream every day. The restaurant had to charge people on the spot without room keys ( instead of them charging the meals to their room), and I think this hurt the restaurant, as well. I feel the company or the tech service they used should have been more expedient in resolving the card key issue- and this caused too much stress for the fantastic staff.

Location. Electric car charger for free. Small/ cozy boutique hotel The Leta has been our go to spot for years as a small get-a-way outside of SB. Not sure what has happened but it's made a turn. No longer our go to spot. 😌

Food & service at on site restaurant/bar mid. Unfortunately, during our stay there was one staff running entire restaurant/providing service and food was not appetizing.

Great hotel to stay in Santa Barbara!

Apparently many Hiltons had problems that weekend with room keys. Everyone had to wait to be let into their room every time they left the room. They handled that fairly well although at times we waited 10 minutes to get in. They, however, didn’t have the two rooms we booked weeks in advance. They tried to put 3 adults in a room with one king bed. They ended up putting 2 of us in room 204. Do not let them do this to you. Run away. It has a pull out bed that was the worst bed I’ve ever slept on. Once I got in I couldn’t get out. They should just go throw it in the dumpster. I don’t believe they didn’t have another room. It was so bad we got no sleep. Seemed like a nice hotel otherwise but that was ridiculous. I think they gave us a crappy room because we booked through hotels.com. Wouldn’t have found the hotel otherwise though. Also, it is a pet friendly hotel. There were pets everywhere. The regular room we got had a hole in the platform bed that the cat got into. Then we couldn’t get it out. Very frustrating. We had to have maintenance come help us. They were very nice but this seems like something that could be avoided.