Crowne Plaza Crystal City-Washington, D.C. by IHG

Convenience for Reagan airport and free shuttle.

The attached bar. Used to really good food etc in crowne plaza’s throughout the world. This felt like a travel lodge.

Very close to transport and to shopping

A little too busy and too pricey

Great check in process with Mumtaz

Location. Shuttle service

Bed too soft. Didnt get what I booked ie sofa bed

Food at the restaurant is typical Sysco Food slop. Nothing too special except the drinks are good. No laundry service but they state: “we have a shuttle that will take you to our sister hotel to do your laundry” the shuttle will take you to the airport first (despite the other hotel being less than a mile down the road) where you get on another shuttle for the sister hotel (Holiday Inn) and then ride that do the hotel to do your laundry. Then when you’re done you have to call the shuttle to come pick you up. The washing machines won’t take credit cards so you have to walk next door to the McDonald’s to get change. For some reason, the Holiday Inn doesn’t carry change for its own guests to do their laundry. Guest services didn’t seem to be in communication with the drivers to understand this laundry rigmarole. Water is 3.50 a bottle, bring your own. Close to shopping and food. Exercising room is mediocre at best.

I can't live in because the plumping problem ,they move us to holiday Inn very disappointed

The hotel's location is convenient and easy to access. The free shuttle service is a great bonus and worked smoothly throughout our stay. Rooms and common areas were noticeably clean and well-maintained. Breakfast was decent overall, with a satisfying selection to start the day. Otelin konumu oldukça kullanışlı ve ulaşımı kolay. Ücretsiz shuttle hizmeti büyük bir artı; konaklamamız boyunca sorunsuz çalıştı. Odalar ve ortak alanlar dikkat çekici biçimde temiz ve bakımlıydı. Kahvaltı genel olarak iyiydi, güne güzel bir başlangıç için yeterliydi.

Several issues made the stay frustrating. Despite booking a standard king room, we were given a twin room — not what we reserved. To make matters worse, the room turned out to be a connecting room, which was never disclosed during booking. This should be clearly indicated in the room description so guests can make an informed choice. The breakfast, while acceptable, lacked variety — fresh vegetables like cucumber or anything green were nowhere to be found. On our final night, the guests in the adjoining room caused significant disturbance well past midnight/evening, repeatedly slamming their door loudly. At one point, they even attempted to open the locked connecting door between our rooms, which was deeply unsettling. Konaklamayı olumsuz etkileyen birkaç sorun yaşandı. Standart king oda rezervasyonu yapmamıza rağmen bize iki ayrı yataklı bir oda verildi. Bunun yanı sıra oda, rezervasyon sırasında hiç belirtilmeyen bir connection room’du. Bu durum, oda seçeneklerinde açıkça belirtilmeli ki misafirler bilinçli tercih yapabilsin. Kahvaltı kabul edilebilir düzeyde olsa da çeşit sınırlıydı; salatalık gibi taze sebzeler ya da herhangi bir yeşillik hiç yoktu. Son gecemizde ise bitikşik odadaki misafirler akşam/gece yarısı sonra kapılarını defalarca sert sert çarparak ciddi gürültü çıkardılar. Bir noktada odalarımız arasındaki kilitli bağlantı kapısını açmaya bile çalıştılar; bu son derece rahatsız ediciydi.