Quality Inn & Suites Brooksville I-75-Dade City

There was an electrical incident caused by a faulty piece of metal on the best..it fell on the outlet plug hit the lamp caused a loud bang and sparks. My husband was awoken to this as well as getting shocked by the current. This happened at 5:30 am. Thank god no fire but did cause electric to go out and the smell of smoke and burning permeated the room . Front desk acted uninterested and gave me an email to general manager which did not work. We are seeking further restitution and want proof the room is safe by county inspection. The entire building could have been up in flames.

The front desk was so nice about changing our room from the 2nd floor to the 1st floor my sister has a bad heart and wasn't going to be able to climb the stairs

Not much

Very poor maintaince - peeling paint on the ceiling that was falling down. Evidence of many patch jobs done. Shower had poor safety bars and water flow was inadequate. The noise level from outside was terrible...people leaving early or talking outside was loud plus highway noise. Insulation from noise was non-existant. Very outdated.. Our first room on the second floor was so dirty with stains on the walls that we requested a differrent room. The bed's king size mattress was on a queen size foundation so it was dangerous to sit on the edge of the bed. The breakfast was very limited...rubbery eggs, cereal, little variety in rolls/no donuts. No peanut butter after first day. TV remote was difficult to navigate.

Ubicación

Cama

The ease and quickness of getting in

The smell of the room, no hooks to hang anything, the pool was out of service and (the bug)