Hotel Crystal Palace

It is a decent stay option but far away from mall road. I stayed in Luxury suite but it was nit luxurious as per 3* star hotel standards. Tea/ Cofee/ Complimentary water bottle/ hand towel were missing in the room. Intercom was not working. Staff was cooperative and served good food

Positives: Situated around 20 minutes of walking climbing the Hill near Mall Road Provide complementary shuttle 3 times in a day to drop at the Mall Road Food at restaurant is OK with good view of Valley at Top Floor Hotel staff talks politely Negatives: I stayed 5 nights in deluxe room and always found foul smell in their bathroom Size of bathroom is small Poor Internet connection with lot of fluctuation Water Pressure in bathroom is not good Towels and bed sheets are dirty If main electricity is gone you cannot use Gyster and have hot water in bathroom Found Ants and Cockroaches in room floors due to poor cleaning of rooms Size of room is small and cannot accommodate extra bed properly Family channels likes colors and other movie channels are not subscribed in TV

It's a lovely hotel. Best location, best view and best services. Staff is very cooperative. Always ready to assist you. Rooms are quite spacious, location is awesome. All rooms are valley facing. Food, Buffet breakfast is also up to the mark. Every one visiting mussoorie should book this hotel in advance. :)