Radisson Hotel Trinidad

Reception hospitality

Ac efficiency

Exceptional service and very clean.5 stars belongs to the Front Office Manager (Giselle)for her wonderful kindness and she is very proactive.I encourage anyone to stay at the Radisson.It was my daughter birthday and she totally loved it. Pool was clean,bar staff very helpful and breakfast was amazing.alot of variety.Thanks again and I will be back.

Here’s the good: I loved the location of the property. It’s just a short distance from the main avenue, the waterfront, the ferry terminal, and other major attractions in the city. Overall, the room we booked was good. The staff overall were friendly and accommodating. The outdoor pool looked nice, and the breakfast food served every morning was amazing! Unfortunately, there were quite a few things we didn’t like: The taxi service recommended by the hotel was significantly overpriced. I’m glad we downloaded the TTRS rideshare app for reasonable rates. The souvenir shops inside the hotel were also overpriced — I was charged 2 to 3 times more for fridge magnets than what I paid for the exact same ones at a local shop outside the hotel. The exchange rate offered at the front desk was poor. They quoted us 5.50 TTD per 1 USD, while exchanges outside the hotel were offering a much better rate of around 7 TTD per 1 USD. In our room, there was no fridge, even though there was clearly a spot where one should have been. That was pretty disappointing for a Radisson. We had booked our room with breakfast included, but every morning when we went down, the staff told us we had to pay for it. We had to show our booking confirmation each time before they would let us through to confirm it was included. Having to do this daily was frustrating. Overall like I said, the weakest Radisson hotel I’ve stayed at worldwide. This place definitely needs some work.

TTHE SHEETS WERE UNCLEAN, THE ROOM HAS SOUR BUGS

The buffet breakfast was very good. The options were great. I loved the view from my room.

I was not allowed to have direct access to coffee at breakfast. There seemed to be some desire on the part of the hotel to control the availability of the beverages.

Old interior great service though. The pool is however much greater than the Hyatt. Nadine is great, great service, would book again