Jasmine Vangvieng Hotel

belle vue sur les pics karstiques, piscine assez grande, dans le centre de vang vieng mais au calme

la poignet de la porte de la chambre en piètre état, le frigo qui ne fonctionne pas quand on n'est pas dans la chambre, eau fournie contenance 25 ml

朝食付きで立地が良いこと

クレカが壊れてて使えなかったくらい

There were some problems with water supply to the bathroom

Coupures d’eau répétées

Absolutely nothing!

Avoid this hotel!! It is a scam It is a nightmare. We took 2 days in a four person room. The room was a disaster. The sheets were dirty, with someone else hair, mold and stains on it . The towels were also dirty with stains. The water in sink stinking. Even the air in the room was stinking. Th walls, chair, everything dirty and molded. We had to urgently look for another hotel available in emergency mode, at midnight. When we asked for money return, the staff was rude. He argued with us, accusing that we made the room this way, or that we exaggerate, or that we can pay because hotel is cheap and conditions are not important. He was very unfriendly and unsupportive He and hotel manager refused to make a refund and only paid back 70% of one night They said that the price was low so we dont need the money back!! I totally discourage you from looking at this hotel; 3 minutes away we found another hotel with much much better standards

The location is very convenient for bars and restaurants. The pool is nice, and the free breakfast is a good bonus. The receptionist and the cleaning staff were very friendly and professional — no issues at all with them. The building itself is a bit older. Doors and locks feel slightly outdated, but everything works. Rooms on the 3rd floor (and more likely on the 4th floor) can have a very nice mountain view, depending on the side of the building — I recommend asking before booking.

The annoying downside was the management communication. I originally booked and chatted with someone named Emily. After reconfirming my booking, I received no reply for more than 10 days. Later, someone named Peter replied in the same chat and tried to sell me tours. I declined. When I met him, he was overly friendly, which was fine, but later I found a strange bottle placed on the chair outside my room. I asked Peter about it and received unclear answers. After that, from being super friendly he stopped replying completely. I don’t know what the situation was, but it felt unprofessional. To be clear, the receptionist and the other staff were very kind and helpful. The issue was only with this one person. Overall, good place because of the pool, breakfast, and friendly regular staff — but management communication could be improved. Later I understood Peter stopped working there. I don't know why he still acts like he is still the manager - he's not! If you are contacted by Peter - ignore him. And I think Jasmine Hotel should tell him the same!

Ils n'ont pas respecté la réservation, il n'avait pas de chambre pour le premier soir sur 4 nuit ,nous avons dû annuler la réservation !