Crowne Plaza Hotel Greenville-I-385-Roper Mtn Rd by IHG

Great location!

The bed was terrible. I've stayed here before but this particular time the bed was terrible. There was no comfort to it at all I woke up in the middle of the night with a backache

Checking into the property was quick and easy. It is located very conveniently right off of the interstate. The lobby was clean and spacious. I was directed to use the side door entrance as it was closer to the elevators and I was traveling with a young child however I would state that they need to remove the smoking area from right beside the back door. The room was dated, and the furniture looked like it had water damage as well as the bottom of the bathroom door there was some stains on the walls that were very questionable. However, the beds were super comfortable. I ordered a crib to be in the room when I did my reservation however, when I got to the room, the crib was sitting outside of the door in the hallway, I don’t know how long it sat there. I’m also happy that I brought my own crib sheet because the sheet that they gave me did not look very clean. I was a little disappointed in the state of the room. There were issues with the drapes that did not look like they were hung properly and the stains on the wall. I was very reluctant to let my child Down to walk around in the room. As I fear she touch something that was not quite clean. I expected more from Crown Plaza properties. The breakfast area was nice and clean however, the lobby area just below the breakfast area. The tables were not maintained, and they look like someone had eaten and left crumbs all over the place it was a holiday weekend, but it would’ve been nicer if more attention was paid to details

Wonderful stay. Will stay again. Friendly staff and accommodations were amazing. When needing assistance, front desk was available to assist.

I really enjoyed my stay. The staff was very attentive and knowledgeable. The breakfast was fresh each morning and the breakfast attendant, Ms. Beverly was a great hostess. Her service was A1. I will definitely recommend.

Close to everything

Located conveniently near the exposition center. But while the common areas appear in good shape and well kept, the rooms seem to have some deferred maintenance issues. Our AC didn't work in our first room, but staff moved us to another one, however that one was a bit musty smelling and had a loose shower head. Some of the repairs were obviously done by amateurs. However, staff was consistently great and helped with any problems. It appears they are making an effort to bring things back up to snuff.

Love that it has Ruth’s Chris Steakhouse attached. They also have room service

Very firm bed. Excellent accessibility options.

Great hotel , would stay again .