Howard Johnson by Wyndham Ocala FL I-75

- nettes und hilfsbereites Personal - gutes Frühstück - empfehlenswert

I loved the fact that it had a beautiful clean friendly environment as far as the pool as far as some of the staff as far as the breakfast however there was situations that went on that I need to speak on I would prefer customer service to call me because it should have involved police involvement and I am very unhappy with the outcome and what happened to me as far as trauma as far as neglect of a customer as far as judgment as far as what I reported that was racist bullying and bad behavior of another guest please contact me directly I wanted to call you immediately but I was in fear of what was said to me that the owner will have people police escorted out of there for causing drama. What eyewitness was not a drama it was a crime

I would much rather say what happened from day one to the day I left to a customer service representative however I changed rooms because of cockroaches. Once I got to the room that was not the one I was promised because I was told turn my request I could have the first floor once I went to get the key and moved out of the room I was in I was given a room two doors down on the second floor after reporting that I almost fell due to my balance issues and I was walking my dog out at 3:00 a.m. because she needed to use the bathroom. I did not want to cause any kind of heartache or disruption to the business so I was humble and dealt with two broken lamps for the next eight days. I am visually challenged I had much needed paperwork and starting to do before I moved up north I expressed this and I mentioned the lamp possibly three times during those eight days I unplugged one of them because it was a fire hazard. I have experienced two fires in my life I was unable to sleep when the light was flickering and then when I saw the plug I decided to unplug it. They had a maintenance came one day banged on the door did not identify themselves that's causing fear for me and not making it an easy stay I asked them to identify themselves because I could not see out the people. I still hear no one I had to look out the window and then answer the door. To the staff that could have looked like I was trying to hide something that was not the case I was shaking scared and almost cried.

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