Radisson Hotel Casa Grande

The location was perfect for what we needed and the room was a good size for 2 adults and a three year old

When we arrived after 7 hr drive they accidentally charged us double the amount and supposedly reversed it and we then had to put the room on another card which has now messed us up as far payments. I had to go back down after spending most of the first day fighting over the the accidental charge and found out they hadn't reversed the charge. They finally fixed it but only gave us 2 drink vouchers for the bar downstairs and we have a 3 year old and there was no way to go use them af the 21 and over only bar.

It was a good location for us.

It could have been cleaner. The breakfast could have been better. The eggs were cold. I wish there was some flavored cream cheese. It would have been good to have some sausage or bacon.

Honestly can't say much besides the basic amenities you would expect in a hotel stay (hot water, 2 beds, and a working toilet).

There was mold in the shower and a black spot behind the toilet. It seemed like the floor had not been mopped because we had used paper to pick up hair on the floor and it came up black and the furniture also appeared to be dirty. The ceiling near our room had a leak, so they had placed a bucket to catch the water in the hallway. The elevator was out of service the whole 2 day stay, so we had to use the stairs or walk across the building to use a separate elevator. The room we had was near the road, so we could hear loud trucks and motorcycles throughout the night. One of the beds in our room was broken so it leaned in towards the headboard. The hotel is in an area thats not so great, so better security measures would have been more comforting. For the price i paid (about $170 per night)i was hoping for at least a clean room that I felt comfortable to sleep and stay in.

sleep was good. bed was comfortable.

That if you paid in cash, it was more. I also was unaware of incidentals being so high. I haven't stayed in a hotel in a while, so was surprised

We had a couple issues with our room and the staff took care of us well. Very pleased.

The Central Location.

The Restaurant was a little low, and the shower never got hot .