Sandcastle Resort at Lido Beach

The pool and gulf view room

I didn’t stay for the following reasons: 1). The line at the check-in front desk was too long and waited close to 1hour. 2). Finally, when my turn arrived to check-in, I was told that the room wasn’t ready. 3). I demanded to see the room but the female clerk said that she’s alone therefore, don’t have anyone available to show me the room. 4). I demanded to speak with a manager finally, she arrived and she said to request the full refund from Hotels.com since the hotel property won’t demand payment from Hotels.com

Great place to bring the family not overly crowded and the beach is perfect

Property has been degraded from water exposure and lack of upkeep. Staff is friendly, but rooms are simply in poor condition.

Old but nice place to stay.

Is a place to relax, quiet, with a beautiful beach

Staff were great and always very polite and helpful

Definitely built in the 1950s But the location is perfect, I have never stayed at a place that was just right at beach! Golf views are amazing ! Our room was clean, granted it’s an old place it was very clean . Safe was broke so they brought us a new one fast. Food was average bar kind of food! Only had one rude bartender, all the other wait staff were fantastic and kind! I would definitely go back. It felt more like a hometown place to stay not an expensive chain.

Horrible las habitaciones huelen a humedad, al alfombra súper sucia, el baño sin cortinas y bajamos al lobby para que nos cambiaran de habitación y que va nos dieron una peor sin aire y la misma peste a humedad

Muy bien ubicado ,solo eso ,las habitaciones muy sucias la bañera y el lavamanos tupidos ,el aire no enfriaba y vimos algunas cucarachas mientras nos bañábamos .