Quality Inn & Suites

Hotel grounds look terrible. Carpet on Stairway steps is loose and is a trip hazard. Would not stay here again. Trash and cigarette butts around the parkig lot. Needs a lot of improvement.

Once we checked in and got our room, we opened the door and there were still bags of garbage sitting on one bed and the other bed was not made/cleaned. When I went to the front desk, the one girl had an attitude and when she told me there were no other pool side rooms, which we specifically chose , told me that she could cancel our reservation and we go else were. They then told us the have another room a few doors down from our orginal. The key card for the door for the pool side did not work. We had to walk around to get in and out of our room. Went to make coffee and there was still a cartridge from whoever was in there last in the coffee maker. Disgusting. The pool was ice cold and we went to relax and then we find out there is no hot tub, they filled it in with concrete. Bar staff was awesome though.

Friendly and knowledgeable young woman at the front desk. Room was huge disappointment. Hallways seemed old and worn and dirty to rooms. Bedspreads were stained. Bathtub had several repair patches on it with white paint! We were a family of four and they had 2 bath towels for us. I had made reservations well ahead of time, and we checked in very late at night. Too tired to go complain or go elsewhere. The pool area is beautiful! That's a plus. Breakfast was average. The girls went down earlier and came back and said everything was gone except a little bit of awful "fake" scrambled eggs and awful sausages that they wouldn't touch. My husband and older daughter hated the weak coffee but I drank it. I insisted we all go back to breakfast and I'm glad we did. It was restocked and they had waffles that they made themselves, yogurt, and I had a bagel with cream cheese and some of those eggs! And the seasoned potatoes were very good. Avoided the sausages lol. All in all, they need to just give you enough towels and update the neglected rooms and hallways so you don't feel like you have just checked into the Bates Motel.

Smelly, TV didn't work we ended up unplugging it. The floor was sticky, bathroom was gross.

Very dirty in and out. Smells moldy.

The hallways around the property were incredibly dirty. Two of our towels had stains on them. Plus a room didn't really have a window it overlooked the indoor pool which was incredibly weird to me.

Room dirty

Room was dirty!!! We left!! Pool wasn’t open! Never stay there again!! Floors were dirty!! Mold on the bathroom ceiling!! Hair on the blow dryer!!

Not only was the room dirty the first one that we got in the second one was cleaner, but you could tell that I did not been properly cleaned. Also, the Jacuzzi’s that were advertised were not present at the hotel.

Daughter cut herself on glass in the pool & they did nothing about it. Rooms were disgusting, had to get bedding changed. No fridge in my room Entire place was disgusting. It’s like they don’t own a vaccum or anything for that matter. 0/10 recommendation