TownePlace Suites by Marriott Jackson Airport/Flowood

The first two rooms we were given on the first floor had MOLD on the AC vents. In one of the rooms, the AC was on and the musty odor hit us when we walked in. The front desk lady was helpful, but the line was long and the whole thing was very frustrating. Thankfully, our second set of rooms did not have moldy ACs. I know they turned around and gave those first rooms to someone else, and mold is dangerous and can make people very sick. These ACs need to be cleaned and treated! Our second rooms were clean and spacious, although one shower had a baseball-sized hole/crack in the floor of the tub (we didnt care by that point). I really like the layout of the rooms and beds were fine.

Great hotel! Friendly staff! Clean rooms! Can’t ask for more than that!

great location

The room was very nice. It had a mini kitchen. Everything was okay except housekeeping. We checked in on Thursday and are checking out on Sunday morning. Housekeeping did not clean our room. We had to ask for fresh towels on two consecutive days. Housekeeping needs to do better.

Place was clean, staff was very friendly and bed was comfy.

I had a very pleasant experience at this hotel. The staff (especially Shun) was extremely helpful, the bed was very comfortable & the overall atmosphere of the hotel was welcoming! This hotel is located in a great spot; shopping centers and restaurants are within walking distance. I will definitely stay here again :-)

Close to everything , right in the middle

Small pool, terrible breakfast

The staff are always so friendly and helpful. The rooms are always clean. My last couple of stays I haven’t had the most comfortable bed but I let them know and asked for a different room. Maintenance is always timely if you need them. Some other options for breakfast are needed.