Holiday Inn Portsmouth by IHG

Right off of 95 yet quiet. Room had been recently updated and it was spotless. Came in very late at night and the gentleman behind the front desk sensed our fatigue and was quick to check us in. Very pleasant host! In the morning the new staff was at desk and he was also a friendly genuinely happy guy. Bed was super comfortable and we slept soundly. Would be back again if in the area.

We see that there is remodeling going on and understand ifs tough to keep common areas in the lobby clean. Elevator had some broken tiles on the floor and protective blankets on the walls. Assuming elevator will be spruced up after construction completed.

Room was clean, well decorated and comfortable. Breakfast was excellent - much better than I would expect for this class of hotel. Staff was efficient. Walkable to downtown restaurants, etc.

Bathroom was a bit too small. Two people can't be there at the same time. Would have preferred the bedroom to be a little smaller and the bathroom a little larger.

Good spacious room with good facilities.

Breakfast was a bit shambolic, the only waitress appeared to be overwhelmed.

Rien

Réservation faite avec petit déjeuner compris sur booking => pas de petit déjeuner compris finalement. L'hôtel dit que c'est une erreur de booking et aucun retour de booking suite à réclamation. 45 minutes pour avoir le premier petit déjeuner à payer en plus. Impossible d'obtenir une facture nécessaire pour me faire rembourser par ma société. L'hôtel dit qu'il ne peut pas car paiement fait par booking et booking dit que seul L'hôtel peut fournir une facture ! Honteux Hôtel et booking à eviter pour leur incompétence et l'absence de réponse aux réclamations.

Spot on for stopping over.