Buffalo Airport Hotel

Proximity to airport and very clean

Too few towels in room. However, I understand because if theft.

Staff was nice and the parking.

The fact we had cockroaches in our room. It was late at night and we had to get up super early so we killed the ones we saw and just tried our best to sleep.

NA

NA

no breakfast

The hotel is pleasant for an inexpensive old property. The Electricity went out last night, which is not their fault. But what is their fault is the fact that there was not a single emergency light on in any hallway. None of the exits were lit. There was no light in the lobby. When I asked an employee about it, she looked startled And then she looked up and said “oh yeah, those lights are there they don’t work. “ None of the exit signs were lit. In an emergency such as a fire this place would be a death trap. It was bad enough that the room was cold and I couldn’t make any coffee. But walking down the hall where I could not see anything was dangerous. If they are doing something this egregious what other safety issues are there in this place?

Floor in room was sticky, stains on comforter. No apologies. Moved us to another room. Key didn't work. Again no apologies just gave us new key "try this". Lobby dirty and not very welcoming. Poor customer service. Electrical cords held up with painters tape. Ac unit on roof outside our window covered with grafiti and hanging parts. Tiny bathroom. Would not stay here again

Nothing horrible stay

Room wasn’t clean or the facility workers were rude

Super close to the airport.

Decor a bit dated.

Qu'il y ait un restaurant à même l'établissement

Il n'y avait pas de petit déjeuner continental d'inclus Pas d'ascenseur et nous étions logé au 2e étage