Hotel Indigo Mount Pleasant by IHG

Love staying in Mt Pleasant where the pace is a lot slower and of course you can't beat the Southern hospitality! We were able to check in early and get in the pool before going to our concert that was only 20 minutes away!

They called me 10 minutes before i arrived . i was late getting to location. They had given my room away. Said unexpected stay over by previous guest. This meant the knew at Check out but did not contact me until 9:40 pm . TRAVELER BEWARE! I was traveling with co workers and i had to go to a sister property. In 30 years of traveling for work , never experienced this .

Great central location to everything we wanted to do and see in the area. The front desk staff were incredibly helpful, sharing their recommendations for various restaurants, parks, etc. The pool was great and they offered towels to take with for our beach days as well.

Not the same look as advertise in website. Though Courtney at the front desk/ check in was really nice

I room was very clean and the beds were super comfortable. The staff was very helpful and friendly

I paid for a king and was given a room with two queens. When I mention this to the front desk, they let me know that there was nothing they could do about it. Obviously, that was disappointing as the king room was not only what we wanted, but was about $45 more per night. I was offered IHG points as a resolution to the discrepancy. Overall, the staff were very nice and polite. The property itself was nice in the lobby, but the room was definitely dated and beat up pretty well… With cracked tiles in the shower missing caulk, splotchy paint and a very insecure feeling door handle. I was not recommend this property to anyone looking for a 3 1/2 star or better hotel.

So clean and beautiful

Great lovation

The hotel was beautiful was within 15 minutes or less of everything, the staff was amazing, the food at the restaurant was good, the hotel had a good pool with a walk-up bar, that made it so convenient.

The pool and bar area nice. My very first impress was not good as we pulled up someone is smoking a cigarette right at the front door. This does not look good. People don’t want to be around that. The toilet in our room was so ridiculous. It was so low to the ground I could hardly get up off of it. Bathroom looks very dated. The light switch plates speak the age. People smoking at the pool. Why do you allow smoking ? The pets were too much. Dog jumped on a lady who was dressed up to go out as the dog got on the elevator. Not everyone wants to share a hotel w dogs. Huge Dogs by the pool. Just not my thing. You should be considerate of those who don’t have pets. Have a different wing or something. I thought this hotel was going to be a 5 star but I only give it 3. We tried to eat breakfast in your restaurant and ended up leaving bc no one acknowledged us. Other people got up and left too. Hair on the bathroom towels. Not pleasant. This hotel was average but could be so much better w better management. The people smoking out front and by the pool was not impressive or pleasant. The toilet is unbelievable to me that your management felt that was acceptable.