Holiday Inn Plainview-Long Island by IHG

When I pulled up you can clearly see it is rundown. When I walked through the hallway to get to my room it was not the cleanest. My room was clean until I saw roaches. I left the hotel early showed the women at the desk the roach and checked out. I emailed everyone for a partial request no one has actually done anything about it.

Quiet clean

Nothing

It’s okay

The staff was very nice and helpful. The room was really clean and convenient. The outside pool was great. Best hotel we’ve stayed at in a long time!

The shampoo dispenser was broken and there was no aerator on the sink faucet. I mentioned it when checking out but she was not at all apologetic and didn't really seem to care. The bartender/waiter in the lounge on Sunday night was great

Liked the cleanliness and location.

The restaurant was overpriced with mediocre western food. The Indian food menu items we ordered were delicious.

The pool

Receptionist they not give you a chanse to stay a little longer they not flexible

The hotel was very clean and easy check in and check out process. The beds were comfy. The bar was an extra bonus since we were not ready to go to bed early. Had a few drinks at the bar - very reasonable prices.

I purchased breakfast with the hotel for additional fee. In the morning we went down for breakfast and there was supposed to be vouchers in the check in packet- I didn’t receive these. I had to go to the front desk. Then I was told my reservation only gets two vouchers for breakfast even though there was three of us. I had to pay out of pocket for the third breakfast which makes no sense. When booking for 3 adults in a room - if you buy the breakfast you should get breakfast included for all individuals in the room.