Quality Inn & Suites Syracuse Fairgrounds

My room was very attractive and nicely designed. The eating area was very attractive and had more than adequate seating. It was easy to get to, right near the highway. I love the waffles for breakfast.

There was a problem with the toaster in the dining area which didn't seem to be working properly. It needs to be replaced.

I liked how they worked with me.

No elevator. Next time I will ask for the ground floor. I have bad knees and it was hard climbing stairs..

all

Did not like no elevator, no eating accommodations room was not fully clean initially hard to reach front desk, no phone number directly to hotel on website, non working number on hotel card, front desk argued about number until realized it didn't work. Hotel lack repairs of building by owner who took over property. I do not recommend this hotel. Too pricey for what was offered

Jacuzzi room infested with black mold. Was shown 2 other rooms that were even worse where you could smell the mold in the air. We chose to stay elsewhere due to safety health concerns.Guy at the desk said he would have manger refund the next day and never did. Expedia could not contact hotel for a refund. Avoid this place like the plague. I would give it 0 stars if I could.

Shower pressure was awful and the slow drain wasn’t pleasant. We had a whirlpool tub room and the water pressure just stunk so it took forever to fill. Breakfast…don’t get me started. It was a busy morning as it was the last day at the fair, so you would expect lines, but with one low powered small microwave to cook the frozen breakfast sandwiches and one waffle maker, let’s just say we were happy that there was a Dunkin just down the road. The staff were very nice and helpful, no complaints there. The room seemed clean but outdated. The towels were fluffy but had strings hanging off them. The pool was closed down so that was a bummer. Didn’t hate our stay, but it could have been better.

in booking it was 149$ but when registering they took 199$ but it is not specified anywhere they explained that it is a deposit although in the Deposited there was no promise nothing was specified I want them to return this money to me I do not smoke and did not smoke in the room the price they said that in 4 days but the money did not arrive losih in 2 weeks

in booking it was 149$ but when registering they took 199$ but it is not specified anywhere they explained that it is a deposit although in the Deposited there was no promise nothing was specified I want them to return this money to me I do not smoke and did not smoke in the room the price they said that in 4 days but the money did not arrive losih in 2 weeks