Sheraton Greensboro at Four Seasons

Had a great stay

This hotel was one of the best I’ve stayed at in this area. We visit frequently as we have a child attending HPU. It’s convenient (only about 17 min to the university), clean and the staff are friendly and pleasant. There is a bar in the lobby which we enjoyed. We didn’t make it to the pool, but saw a beautiful sunrise from our room. We will definitely stay here again!

We did not like the shower, the shower door only covered half so no matter how careful we used it, the water would spill out and pool into a large puddle in the middle of the floor. Also the Ac/heat thermostat was functionally useless. Setting it to any degree made Zero difference hot or cold. Go to bed freezing wake up in a literal pool of sweat. Take a shower to clean off then mop a puddle off the floor.

I did not like that the “queen” beds were so small. They were actually a little bigger than a twin. They did not fit two people comfortably. With highly recognizable and long standing names such as Sheraton and Four Seasons the bed size was a disappointment. It would have also been nice to have had a microwave in the room. And our in-room phone was missing the extension cord. It could only be used with the speaker on.

I enjoyed my stay

Room was nice and clean I didn't like the view from the balcony

Always reliable. Courteous staff.

The least helpful staff I’ve ever encountered at a a Marriott property. I needed a simple task to be completed (something from the gift shop to be delivered to my door, and was going to pay for the service). They kept passing the buck to someone else and transferring me to multiple departments (front desk to communications)..Felt like turning a tanker around, and never got done with a final excuse of “we don’t do that.” Makes me curious on what they are actually doing on as hospitality “professionals.” Out of principle, I do not recommend.

I first stopped by the front desk to ask for help in extending my stay; the associate told me they had no more rooms as there was a soccer tournament in town. I went up to my room and logged in to find that there were rooms available. I chose the wrong date and immediately called the customer service line. They booked me a room for the night that I was asking for but the hotel would not refund me for the accidental date.

The hotel was very nice and rooms were clean. The hotel was very active with people going and attending different events. We had the best time with our daughters attending a concert at the Coliseum which was very close to hotel.