Four Points by Sheraton Chicago Westchester/Oak Brook

They only cleaned and serviced our room twice in our 5 day stay!!! COVID is OVER!!! There is NO REASON for limited housekeeping! How come your prices are the same when you CHOOSE to provide LESS service??!! We have been staying there for many years but will no longer come there.

All good

wont stay again

Clean, reasonably comfortable room.

For the price, we would expect the breakfast to be included. Instead it's an extra cost but the prices are not posted either in the hotel or online. The shower head was not adjustable and mounted so high that by thr time the water got to me there was little pressure. The wifi is only available to Marriott Bonvoy members. The parking lot was half closed off with no sign other than caution tape so we had to carry our luggage through the landscaping beds. I do not recommend.

Our room had 2 of the 4 lights out.

Lovely and helpful woman at the front desk! I must say the room temperature was freezing when I arrived, but they were all so helpful and I slept great. Breakfast was pretty good, too. I liked that they open early.

This is a tough one for me

We booked a king and a two queen to accommodate our family. Our rooms were not either of these. Both rooms had one bed. My son slept on the floor. The AC was not working at all in one room. At all. Brutal. The coffee was out every time I went to get it. The first time I was just going to settle for water for tea, oh yeah it was out too. Maybe having more than one replacement coffee pot might be a good idea. Just a thought. And what about hiring someone to help the poor guy out who was trying to stay on top of things as best he could. The staff had no response to these concerns, pretty much got a shrug.

Outdated and overpriced for four seasons.

See above. Old. Worn furniture n decorations .

Hotel room was nice and clean!